Apache Pizza Waterford

"I will not be ordering from Apache Waterford again. The wrong order was delivered, which is bad enough. However, the driver went back to get our correct order, which I naïvely assumed would have been cooked freshly again, but I was wrong. The driver then brought us our order, an hour and a half after the order had first been placed and it was, needless to say, stone cold. To top it off, one of the chicken dippers had quite clearly been handled/eaten by someone else, as there was a half a chicken dipper in the box. The chicken wings I ordered had been opened and half closed. Apart from anything this is a serious food hygiene issue and the fact that anyone in Apache thinks that that is acceptable is worrying. The driver did apologize, but there was no offer of a discount, free beverage etc. after all that inconvenience. Given that they were very quick to phone me to ask for an additional delivery fee, the fact that no one bothered to contact us to apologize for the mix up and the disgraceful delivery of pre-opened (and I suspect consumed) food says it all really. I will never purchase from this company again."

"Staff was rude and gave me dirty looks from the second I walked in the door. Stared at me as if I was an alien (FYI I looked presentable so there was no reason for me to be stared or judged) I then still proceeded to order a pizza. I was not impressed with their service. First of all, they had a deal/offer advertised on their window, I then tried to order that deal/offer which they then told me a higher price than advertised on the front window. I then brought up the advertisement and they told me that the deal no longer is available, EVEN THOUGH IT SAID IT WAS. I was fuming. I still proceeded to order a pizza and when I received it I was not impressed. The pizza was below average and specifically the sauce tasted like its been in the fridge for over 3 years. Will never order from here again. Rude staff, and bad pizza."

"Appalling customer service. Ignorant manager trying to convince the customer they were wrong and obviously has no customer service experience. Order completely messed up somewhere. The Policy the customer is always right obviously does not apply to Apache Pizza or at least not the Waterford branch.Overall a dreadful experience and I will not be ordering from them again. I would strongly recommend against ordering through Apache."

"Over 2 hours waiting and still no sign of the food horrible service from the staff answering the phone absolutely would not recommend this place to anyone. I will be going further and of course no manager or supervisor. After 2 hours and nearly 20 minutes received a call of the manager ask him for his name and he started giving out because we asked. 2 hours 50 minutes and still no food."

"They make dough even on all sides, which is important for pizza. Ingredients are of great quality and staff is very kind. Recommended!"