The Chemical Hut
Chadwick Street, Longton, Stoke-on-Trent, United Kingdom
About The Chemical Hut
Welcome to The Chemical Hut! We are an establishment in Stoke-on-Trent, UK that strives to provide our customers with high-quality chemical products at affordable prices. We are located at Unit 5-8, Lonpark Industrial Estate, Chadwick St, Longton, Stoke-on-Trent ST3 1PJ, which makes us a convenient point of interest for all your chemical needs.
At The Chemical Hut, we have a wide range of chemicals that are suitable for both domestic and industrial use. Our products include cleaning solutions, solvents, adhesives, and lubricants among others. We understand the importance of using safe chemicals, and that's why we ensure that all our products are carefully chosen from reputable suppliers that meet industry standards.
Our experienced team of professionals is always on hand to provide you with the best advice and guidance on how to use our products safely and efficiently. We take great pride in our excellent customer service, and we strive to make your shopping experience with us as smooth as possible.
We cater to customers from all walks of life, including businesses, homeowners, and hobbyists. Whatever your needs may be, we are confident that we have the right chemical solution for you. We also offer bulk discounts for our customers who need to buy in large quantities, making us a cost-effective solution for businesses and organizations.
Shopping with us is easy and convenient. You can visit our store at Lonpark Industrial Estate, or you can order online on our website. We offer fast and reliable shipping services to customers across the UK.
If you're looking for top-quality chemical products, excellent customer service, and competitive prices, look no further than The Chemical Hut. We are the go-to source for all your chemical needs in Stoke-on-Trent and beyond.
Photos of The Chemical Hut
Unit 5-8, Lonpark Industrial Estate, Chadwick St, Longton, Stoke-on-Trent ST3 1PJ, United Kingdom
Opening hours of The Chemical Hut
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of The Chemical Hut
"Ordered 1st December, received email to say small delay so I waited patiently. After a number of weeks passed I had to chase. In the end I gave up and requested a refund which was passed to the accounts department on 28th Feb. Chases refund on 15th and 28th March and have been completely ignored and it is now 1st April. So glad I’ve only been scammed out of £25! I’m guessing the Chemical hut obviously the money more than my small business!!!!"
"I shopped at Chemical Hut before and all was OK. But this time...huge disappointment. Order placed on 8th January still not fulfilled (today is 16/02). No updates whatsoever. Two weeks ago (beginning of Feb) I called them to ask what was going on and was informed only then that part of my order was not available yet! If I had not called, I would not have learnt that. In the meantime I ran out of kindling, so they offered to ship it separately. It is now over two weeks later and all of a sudden someone woke up and send me an email "update" that part of my order has been shipped (the kindling). Wakey, wakey - I got it two weeks ago! The question remains where the rest of my order is and when I would get it. I am not being updated at all. I have actually emailed them to cancel and request a refund - and even this goes unnoticed by the Chemical Hut team."
"My products weren’t despatched after 4 days despite what their website says, this meant I couldn’t use them anymore and had to source elsewhere. Requested cancellation and refund and they agreed 4 days later. One month on, no refund. Emailed and asked for the money again, they said they’d sort the refund. Still no refund. Been 5 weeks now. Not sure if this website isn’t just an outright scam. I have started a Visa Chargeback on them via my bank to claw my money back."
"Good quality products however long wait for order to arrive. Chased twice and each time given a different reason why the order was delayed. What bothers me is this is the 2nd order I've placed with no customer service follow up to update the customer of delays. I've ordered many times but the last few times have been disappointing. Got the product in the end but with various delays."
"I ordered some chemicals on the 5th of November, waited 4 days with nothing arriving so I rang them to be told that my chemicals were out if stock, apparently they were going to contact me to tell me that day. So I asked for a refund as I'd have to go elsewhere to get them, it's been 6 days with no refund. I also rang up to follow up as I hadn't received my refund, to be told I'll be contacted that day or the day after. That was 3 days ago. And companies wonder why we go to amazon. I'd certainly not recommend this company and won't be using again once I finally get my money back!"
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