Hedonism Body Piercing 30 Town Road, Hanley, Stoke-on-trent ST1 2JQ

"Claim to be £15 per piercing, but totalled £70 to get one in each lobe! (deposit, earrings, ear care). In addition they're not symmetrical! The hole in one earlobe is much closer to my face than in the other. Further more the selection of earrings available is very limited and you can't buy earrings in pairs - the prices are per each individual earring. The above aside, they appeared to use a sterile technique with titanium rods and there are no signs of infection (yet)"

"Had such a good experience at Hedonism, I'd definitely recommend. I had my nose pierced 2 weeks ago after being booked in very quickly - my appointment itself was also super efficient, my appointment was scheduled for 10:15 and I was walking out of the door at 10:21! Great experience, friendly piercer, and they are always open to questions in the healing stages as well. Love my new nose piercing!"

"Bad customer service. Grumpy staff everytime we've called or gone in over the past few years. They did not honour appointment despite calling a couple of times to inform them of delay - they should have just cancelled the appointment instead of allowing us to drive 1 hour to be told they "had to call it" and had closed - that we would have understood. My friend was at the door at the time agreed as they ignored her knocking and calling as they turned the lights off. We will never go there again!"

"Came here today with 4 others to get 4 tongue piercings and an eyebrow piercing. The lady that did them was SO professional and, although myself and another could not get our tongues pierced due to our anatomy, I am so glad that the piercer explained what the issue was and why she could not go through with the piercing, instead of just going through with it and risking harm to myself or my friend. We all had such a great time. When we were told that we could not get the piercings we initially wanted we were offered to have different piercing, or to get our deposits back, which we both chose our deposits as we didn't know what to get, but we will deffinately be coming back for something else soon once we know what we would like done. I got my bridge pierced back in May and the piercer was so nice and welcoming and answered all of my questions, and the piercing has healed very nicely, especially for what is considered a surface piercing. Photos: Two tongue piercings, one eyebrow piercing, one healed bridge piercing"

"I took my daughter here to get her ears pierced for the first time, she was a bit nervous but they were really good and put her at ease. Everywhere was lovely and clean. There was a nice choice of jewellery and the information on after care was great, I was really impressed, can't recommend enough, my turn next!"