E.J.Payne - Hot Tubs Staffordshire 1 Belgrave Road, Dresden, Stoke-on-trent ST3 4PR

"Really friendly family business would highly recommend, great products and advice and excellent after sales service. 3 years on and our hot tub is still one of the best things we've bought. We're now investing in a heat pump, which they are now supplying and installing."

"Purchased a second hand hot tub off e Bay and needed some chemicals and advice on first usage. Googled locally and so glad e. J Payne came up. From the moment I walked in I was greated with a freindly welcome and explained my requirements. The advice given was very helpful and no pushy sales to sell me stuff I didn't need. Will be returning and booking a service when ready. 10/10"

"Dan has just serviced my hot tu again. He was wonderful! So polite, punctual, knowledgeable and hard working. Couldn't ask for more! Thanks Dan for doing such a great job. If anyone is thinking of getting a hot tub I would highly recommend E. J. Payne I've had excellent service for the last three years. Thanks everyone."

"Brilliant service, delivery and instalment fast and smooth. Very professional and advise was really helpful. No hard sell. Highly recommend and will definitely be back when our hot tub needs upgrading. Thanks guys :)"

"Having looked for a Hot Tub for a few weeks we found this company on Facebook and started looking at all the Hot Tubs on their page, all the installs they had done and reading all the stories from all the happy customers, so we looked through their deals advertised on there and thought we had settled for a Hot Tub so I made contact with them via messenger and they called me to discuss our needs and options. 2 days later we decided to pay the showroom a visit and it was at this point we decided on a different Hot Tub to the original one chosen as the help and advice given was very informative. We went away to think about our decision, after all they are not cheap and within a few hours we decided to place our order. We finally settled on the FIJI. A date was arranged for delivery which was roughly a 5 week wait which worked for us. During this time a site visit was carried out to check accessibility etc and finalise the positioning of the Hot Tub. On the day of delivery, the staff arrived as they said they would at the time they said they would and got straight to work. The tub was positioned exactly where we wanted it. The instillation went without a hitch and we were walked through the control panel usage and it was set up completely ready for us to use once at the desired temperature. We were more than happy with all the information shared upon instillation. However during instillation, a scratch was noticed on the edge of the tub and we were assured they would send someone out to rectify this. A repair was carried out on the tub a couple of weeks later however the scratch was deeper than first thought therefore it was agreed a replacement hot tub would be issued. A new date was set for a second Hot Tub to be delivered. The staff team arrived exactly when they said they would and got to work straight away. The water from the original Hot Tub was pumped into a spa bag so we didn't have to start a fresh with chemicals and temperature (we only lost a couple of degrees during the instillation). A new Hot Tub was installed by lunchtime without a hitch. The team were very professional, and we are so happy we chose this company to work with. We are looking forward to may years of usage with regular Hot Tub servicing through E.J Payne. We thoroughly enjoy using our Hot Tub regularly. We highly recommend this company and Thank all the staff for everything they have done for us."