The Groom Room Northwich
About the Business
Welcome to The Groom Room Northwich! Our establishment is located conveniently at Retail Park, Chester Way in Northwich, United Kingdom. As a pet store, we offer a variety of high-quality pet products and services to ensure that your furry friend is well-cared for and happy.
Our experienced and friendly staff are dedicated to providing the best pet grooming services in Northwich. We specialize in dog grooming, cat grooming, and small animal grooming. Our team is trained to handle pets of all sizes and breeds, and we take pride in making sure that every pet that comes into our store leaves looking and feeling its best.
We understand that pets are more than just animals, they are part of your family. That's why we take extra care in providing excellent customer service and building relationships with our clients. We want to ensure that you feel comfortable leaving your pet in our care and know that they are in good hands.
In addition to grooming services, we also offer a wide range of pet supplies, including food, toys, and accessories. Our store is a point of interest within Northwich as we provide a one-stop-shop for all your pet needs.
Visit our store today to experience the exceptional service and attention that we offer at The Groom Room Northwich. We look forward to seeing you and your furry friends soon!
Photos
Location & Phone number
Retail Park, Chester Way, Northwich CW9 5JF, United Kingdom
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed
Reviews
"Absolutely vile service. Half cut my dog and sent him home wet and refused to refund me. He looks a real mess and is visibly shaking. 2 years I have used these guys and never had an issue. The new groomer is useless. She left matts on his face and paws that weren't there before she 'washed' him. He now smells really bad so I don't believe she washed him properly at all."
"Bad experience a couple of times when our instructions on where to trim/not trim were ignored. Last time we collected our dog we could hear that she was extremely distressed before we even got through the door as she had be closed into a cage with the drier directed onto her so that the groomers could rush onto the next dog."
"Impressed following my puppies first grooming. I gather he was an absolute menace but he left looking beautiful, happy and clearly had a good time with the groomer which is absolutely crucial to those first grooms. He wasn't cooperating with a few points he hadn't quite been desensitised too, so they skipped those steps for the most part which I do appreciate, these things take time and practice! Thanks!"
"Very annoyed as checked Northwich store online to see what time they were open till, (8pm) so drove there with my 2 little ones who were so excited to pick their own fish only to be told that 'we're not selling fish at the moment. Come back between 9am-3pm tomorrow' ... there were three members of staff just stood talking at the door, why can't I have fish! If it's a case of staff issues, then out it on the website!! And now my little ones can't pick their fish as they'll be in school."
"We took our cockerpoo for a desperate cut after being in lock down for 3 months . The groomer checked him over and said she would be able to get knots out . We don't like tail or ears to be shaved just trimmed . He came out totally shaved apart from the last 10 cm of tail . When I queried it was told it was for his welfare. I don't agree as we had got a comb through in the morning . Would never recommend and definitely would not go back ."
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