Rose And Dagger Tattoo

"Shocking customer service. Stay away from this place. I had arranged an appointment and paid £40 as a deposit. The agreed time for the appointment was 10am. I noticed they open at 10:30am so I checked this with them and they confirmed my appointment time was accurate. Apparently, they wanted to do my appointment before opening up fully for the day. I turned up at 09:50am on the day of my appointment to find the front doors locked. I waited outside in the freezing cold and rain until 10:15am with no sign of anyone inside and the doors still locked. I called the phone number and there was no answer so I then walked to the nearby Morrisons store to stay there and keep warm. I returned from the Morrisons to Rose and Dagger at around 10:30am to find the tattoo studio now open and I walked in. I was immediately told off for being late for my appointment as it was at 10am. I explained I had arrived much earlier for my appointment and waited outside as the door was locked and there was no one inside so I went to a nearby supermarket to keep warm. She (the girl with the mouth piercing, whom I had the appointment with) simply said that she was in the back so I should have waited outside until she came to let me in for my appointment. This sounded stupid to me but in order to keep things moving, I suggested we reschedule for another time. She then asked me to pay another deposit of £40. Why? I asked and she said it was because I had "missed" my first appointment that morning which was at "10am" and that the deposit I had originally paid was now lost so I had to pay a new one. I was astounded. I told her no and I decided to leave instead, allowing her to keep the original £40 as I had been told it was non-refundable. As I was leaving, she started crying and said she was sorry because she was having a really bad morning. I simply walked out, never to return. Don't use this tattoo studio, such appalling customer service."

"The staff here are all so welcoming and friendly. Iggy is fantastic as an artist - so warm, chatty and great at what she does. I had my first tattoo done here and it was a really pleasant experience, Iggy explained everything so well and kept checking I was comfortable. I would highly recommend Rose and Dagger Tattoo to anyone, whether it be a first tattoo or not!"

"I have come here for 3 piercings over the last 2 months, the staff are very friendly and professional. My latest piercings were lobe, top of ear and lip which were done with no hassle and are healing nicely. My partner also came in for her lip, she gets light headed with piercings, this was no exception, but she was looked after and made to feel comfortable, the piercer was very friendy. There were piercings my partner wanted but was advised against like the daith, her daith was too small to pierce. I was made to feel the piercer definitely put customer care infront of profits and I'd recommend anyone who wants a piercing to come here for it."

"Jo and Matt the owners are such lovely people. You tell them what you want and they will deliver. Absolutely the best Tattoo studio in Northamptonshire."

"Had a tattoo done by Johnny, he has done an amazing job proud of it and he should be too :) !!"