Marks and Spencer,

56 George Street, Freshney Place, Grimsby DN31 1UU, United Kingdom

"A shop where every thing is in its place. Very clean every thing at the right height and plenty of staff to assist"

"My daughter found a table at the café so she could feed her baby whilst I bought lunch. The cafe person was shouting for us not to take a table before we had purchased and continued to make passive aggressive comments in earshot. We go out to have a pleasant time not to be treated like school children and told off by people who are supposed to be polite .many people who go there are elderly and have to seat their parents before they can manage their drinks it's alwyybeem like this."

"Second time I’ve visited the underwear department in Grimsby M&S Both times staff stood talking to each other oblivious they had a customer waiting . I found them most unhelpful as the shop was empty . I was the only customer there . I will never use this department again . I would rather drive to Meadowhall and get measured at Victoria secrets . Iam sure the staff will be accommodating and caring"

"Racists, sending someone to follow me around the store all because I was smelling the perfumes. Just because someone doesn’t look like they’re “white” does not give you the right to profile anyone. Disgusting, will definitely not be coming back. A 0 from me"

"The changing room on the second floor, menswear, was dirty and dust laden, today, 24th June, about 1400 hours. When I mentioned it to the checkout staff, a male, I was greeted with a shrug and "the cleaning staff never come here. " I explained that my concern was about getting my own clothes and theirs, dirty, whilst trying them on. Another shrug. "You don't really care, do you?" I said. A begrudged, "I'll pass it on." he grunted. I'm not sure that he wanted to be there, himself. M&S buck up!!!"