Doggie Solutions
About the Business
Doggie Solutions is a premier establishment in the United Kingdom, offering top-quality pet products tailored specifically for dogs. Located at Dee Set, Victoria Rd, Fenton, Stoke-on-Trent, this dog store is the ideal destination for all dog owners looking for the best products to keep their furry family members happy and healthy.
Doggie Solutions is more than just a pet store. It is a point of interest that is dedicated to helping dog owners provide the best possible care for their furry friends. With a wide range of products in stock, you can be sure to find everything you need. These products include dog food, toys, beds, collars, leads, grooming products, and much more. Whether your dog is a puppy or an old-timer, you are sure to find something to meet your needs at Doggie Solutions.
The store is known for its exceptional customer service, with highly trained staff who are always willing to help you choose the best products for your dog. They are not only knowledgeable about the products they sell but also about dog behavior, nutrition, and health. As a result, you can trust the advice they give you to make an informed decision when purchasing pet products.
Doggie Solutions is not just a store – it’s a community. It is a place for dog owners to learn about the latest products and connect with other dog lovers. In addition, the store regularly hosts dog events and charity fundraisers, which brings together the local dog community in Stoke-on-Trent.
In conclusion, Doggie Solutions is a must-visit establishment for every dog owner in the UK. With its wide selection of products, exceptional customer service, and friendly atmosphere, you are sure to find everything you need to keep your furry friend healthy and happy. Visit them today at Dee Set, Victoria Rd, Fenton, Stoke-on-Trent ST4 2HX, United Kingdom.
Photos
Location & Phone number
Dee Set, Victoria Rd, Fenton, Stoke-on-Trent ST4 2HX, United Kingdom
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Ordered 2 items and had an email to say they had been dispatched. The tracking number given was incorrect and 3 weeks on and the items still haven’t arrived. They are not responding to emails and the phone number doesn’t work either. Looks like I’ll end up out of pocket. EDIT: Just to follow up on this…I did eventually get an email response and was told the items were out of stock. Was given a full refund."
"Ordered and received an email saying my order was on its way but when you clicked the tracking link the website didnt display it as having been sent. Two days later I decided to check when it was due for delivery, apparently item is out of stock with no sign of when back in stock. They responded quickly but how long would I have been waiting for my order if I hadn't queried it."
"Absolutely fabulous customer service. Used commander collars for years.It stopped spraying. Sent it back. Lost my receipt They sent me a brand new collar after using it for 2 years Free of charge Meanwhile I brought another collar from well known shop.what a waste of £100 no comparison with Commander Definitely will use Doggie Solutions again"
"Disgusting customer service. Purchased a dog coat 2 months ago & had to return for a refund. Had an email from Doggie Solutions & World Pay stating this had been refunded to my original card & any problems to contact them. This was 18th August & still not had it. After numerous emails was told to check with my bank whom confirmed nothing had been refunded. Have rang every day since & unable to speak to an advisor apparently due to Covid & told to email which is a total waste of time as they never respond. Would never purchase anything from this company again. Happy to take your money but won't refund it. Beware!"
"Absolutely appalling service...... i ordered more than a week ago. I got an email to state the order was being dispatched the following day after placing the order. Been sending messages for two days before i got a response. They had NO Idea of what is happening with my order but also to tell me the staff will be unemployed from today. Have no idea what that has to do with me or my order I placed more than a week ago. Then only to be told they suddenly don't have stock. But how come I was able to order online and how come I received a dispatch email....... ? Appaling ans completely unprofessional service........"
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