Assurant, Inc
Westmere Drive, Cheshire East, United Kingdom
About Assurant, Inc
Assurant, Inc is a leading establishment in the insurance industry, offering comprehensive coverage and reliable protection to individuals and businesses alike. Located at the prestigious Emerald Buildings on Westmere Dr in Crewe, United Kingdom, Assurant, Inc has become a trusted point of interest among the community.
As an insurance agency, Assurant, Inc specializes in a wide range of policies such as automobile, home, renter's, and travel insurance, as well as extended warranties for consumer electronics and appliances. With over 125 years of experience in the insurance industry, their team of professionals provides expert guidance and assistance to help clients navigate the complexities of the insurance world.
Assurant, Inc prides itself on its commitment to providing exceptional customer service and delivering peace of mind to its clients. They understand the importance of protecting what matters most to their customers and work tirelessly to ensure that their policies meet their unique needs and provide maximum coverage.
In addition to their industry-leading insurance policies, Assurant, Inc also offers a range of additional services such as risk management, claims processing, and loss mitigation services. Their dedication to providing comprehensive protection extends beyond traditional insurance and ensures that their clients have the support they need when they need it most.
If you are looking for reliable and trustworthy insurance coverage, look no further than Assurant, Inc. Their commitment to excellence and customer satisfaction make them one of the top insurance agencies in the United Kingdom. Contact them today to learn more about how they can help protect you and your assets.
Photos of Assurant, Inc
Emerald Buildings, Westmere Dr, Crewe CW1 6UN, United Kingdom
Opening hours of Assurant, Inc
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of Assurant, Inc
"This is quite possibly THE worst insurance service I've ever encountered. If I could give a zero, I would. It would seem a LOT of people see things the same way! So far my claim has taken 8 days (will be 9 days tomorrow morning), I have heard NOTHING from them, even after previously sending an email. After looking into the 'service' further, it would seem their repairs are shoddy, they send back faulty phones, use unlicensed and non factory parts. Try to use Ts and Cs to cover themselves and all round pass the book for bad service. If you don't want to not have your phone, you need to drive to a repair centre. Your phone will be given back with no data on, nowhere is there a mention of replacement? Lloyds bank have made a massive mistake in using them for their insurance that's for sure. I would not recommend this company to anyone. 0/10 Avoid like the plague."
"Worst Insurance Company iv used. Instant cancelation. Initially had a phone repair from them around 2 months ago, phone was fixed and back with me within a week. They sent me a faulty screen that would bug and after 60 days it went black & would not turn back on. (6th Nov) I then sent it off with the 180 day warranty that the repair came with. After 8 days i hadn't heard anything so i called them. They told me my warranty was void due to a small crack on the back which was completely unrelated. The woman was extremely rude. I ended up paying another £75 excess even though i was sent faulty parts as i had important uni work due and needed my phone back asap. (14th Nov) I was then told my phone would be back with me in 1-5 working days. (21st Nov) 1 week later still no phone so i then phoned back asking where my phone was and they said that they sent the email to the wrong factory and they hadn't even looked at my phone yet! It had already been over 2 weeks with no phone leaving me unable to access my university emails or submit any of my work. i told them that i needed my phone urgently the first time because of this. (24th Nov) I received an email to say that my parcel would arrive tomorrow, when i checked the details it said it was to be delivered to my old home address over 100 miles away! When i changed my address on the account on the 6th Nov on the initial claim, with the man confirming that the phone would come to my new uni address. He then said that they would have to relabel and reroute the parcel to the exact same address he made me list on the phone to him to confirm my identity! He said this would take an extra 3 days. This means my more than likely still faulty phone will have taken 3 weeks (21 days) to arrive back to me, when it should take 1-5 days. The worst customer service experience I have ever received with the rudeness and laziness of staff. I am now 3 weeks behind on university work, leaving me unable to access finances and emails, missing important doctors appointments and several important phone calls. Never in a million years would I recommend anybody to use this service and i will defiantly never use them myself again after this. 0 Stars"
"What a terrible service, I get mobile insurance with this company via my bank. I lost a phone, they sent a replacement which was faulty and unusable, I called to get a new one sent out, they need the current one back and will take 1-5 days to process that before they eventually send a new phone out. Firstly, phones should be fully tested before they’re sent out. Secondly, in this day and age where everyone uses their mobiles for work etc how is it feasible for someone to be without a phone for over week? Shocking service. Avoid"
"Very poor service and quality of repair. Changed the colour of my iPhone from black to white. Used non genuine parts for the repair. All covered in their terms and conditions so they won't do anything about it other than invite you to waste more time complaining. Avoid if possible."
"Worked for this company for nearly 5 years, to start with they were good and looked after the staff. Until about 2 years ago… they turned horrendous! They had new team leaders and managers who didn’t care! They have no consideration for mental health even though they were ‘mental health first aid trained’ I raised a complaint about a colleague who continuously bullied me. This compay are complete bullies, when you do progress they knock you down at the first hurdle, they go against all their values and policies, no doubt they will come back and try to justify this review because they think they are above the law with legal terms. No support and lack of experience from all management."
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