insureTAXI

"Defo not recommend useless not even provide me with a renewal quote I called them to give the correct info etc they mis quoted me been with them for years and send them loads business for taxi quotes over the years I was loyal with them rather than moving now I give other taxi insurance numbers out now"

"One of the worst insurance brokers I had. Customer service very bad. I bought the policy from them. I had an accident I reported them immediately after a month I want to know the progress and updates so I did call them they pass me a number who are my insurer kinetiQ underwriting and said I have to call them so i that I did call probably 30 times in 4 days and they never answered once answered and took my details and suddenly lines cut off and again I tried and same never answered so I called the to this broker insure taxi they answered but never a helpful answer. They said can’t do anything I have to call them they are the case handler so I have to call the but the lay who answered she never try to understand the number I need call the saying they never answer and I feel like I am in middle of the sea in a boat. They are the one who I bought my policy they should provide the service and we customer only expect from as we paid them.( I normally never put a review this is 2nd time review In my 36 years life)."

"Terrible service always looking to rip of existing customers. Your first year will be at good price but after that they will say whatever it takes to get more money out of you. Dont waste your time with this company."

"Do not waste your time and money with this cunning company. Initially when i got a quation and decided to go with insure taxi, there were very helpful and professional. Having paid £725 deposited, after 1 month and 14 days into my policy they gave me the shock of my life. My policy had been cancelled with no notice or written confirmation, apparently because they do not accept NCB (no claims bonus) from Brookers, which I wasn't made aware of at the start. They didn't not want to listen to what I had to say but they started offering me new quotations. Only offering me £75 refund, i cannot believe I been robbed £650. This company is by far the worse company to get your self insured with, I put in a official complaint about two weeks ago as it was the only remaining option for me to fight for me money back, you will not believe I have not had any response back yet. Absolutely disgusted with service and how I have been treated by insure taxi!!!!!!"