DFS Brigg
Scawby Road, Scawby Brook, Broughton, North Lincolnshire, United Kingdom
About DFS Brigg
Welcome to DFS Brigg, located on Scawby Road in the beautiful village of Scawby Brook, near Broughton, Brigg. Our establishment is a furniture and home goods store that offers an extensive range of high-quality products for your home. Our items are carefully selected by our expert team to meet the needs and preferences of our customers.
Our store is a point of interest in the area due to our excellent reputation for providing exceptional service and excellent products. We have built our reputation by ensuring that our customers always come first. We understand that buying furniture and home goods is a big investment, and we strive to make the shopping experience as smooth and enjoyable as possible.
At DFS Brigg, we have a huge variety of furniture and home goods to offer, from cozy sofas, elegant dining tables, and comfortable beds to stylish curtains, wall arts, and home decor items. Our products come in various sizes, colors, and styles to meet the different tastes and preferences of our customers.
We have a team of knowledgeable and friendly staff who are always ready to assist you with your shopping needs. They can provide expert guidance on the right furniture and home decor products for your home, ensuring that you get the right fit for your needs and budget.
We take pride in providing exceptional service, high-quality products, and competitive prices. Our store is a must-visit for anyone who wants to create a beautiful and comfortable living space. Come visit us today, and enjoy the DFS Brigg shopping experience!
Photos of DFS Brigg
Scawby Rd, Scawby Brook, Broughton, Brigg DN20 9JH, United Kingdom
Opening hours of DFS Brigg
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 17:00
Reviews of DFS Brigg
"Don't choose DFS worst experience ever , shocking customer care, aftercare poor, bought our sofas for delivery in November. They arrived the two delivery men brought them in very heavy handed. Ripping my sofa on entry. I said I didn't want them due to this. I was told we would leave them here and I'll contact customer care to reorder some new sofas.When putting them together I noticed there was a spare two legs on side. They tried telling me this sofa didn't need it. There a heavy 4 seater and was centre support. When reading instructions clearly stated they were requires I pointed it out. They tried fitting but couldn't find the holes but made two anyways which cracked the leg and the bottom of my sofa. When the delivery team left I contacted customer care to make sure they was aware they said the sofas couldnt be returned but could be repaired. I was fuming just paid all this money for some new sofas and to be told i would have to have them repaired. Back and forth and getting no where with damaged sofas my only options seemed to get them repaired. When and engineer came it was found the retaining nuts was never fitted in factory, the repair was made when I got home found out there was another rip made by the engineer in a different place. The engineer in total made 4 visits and still my sofas aren't as they should be . It's taken until now for them to other me compensation which they also messed up . Store DFS Brigg Area Manager/ Waste of time.Evangelene Do not buy from DFS Do not buy from Brigg store."
"Absolutely brilliant place staff absolutely brilliant 2 and also the salesman accommodate for children with autism will recommend this place to my friends and family and anybody that read this brilliant place"
"Great service from the salesmen and women. They leave you alone to browse but are ready to help when you want them. We bought a lovely 2 seater recliner, very reasonably priced"
"Pleasant visit left alone to browse until sales assistant was needed, you're not followed around to store."
"Yes 365 days from our first complaint… Yes 365 days from our first complaint to our sofas being returned and getting a FULL refund. DFS tried every trick in the book, but with the help and a visit from an independent furniture ombudsman, DFS finally had to admit they were wrong and our sofas were not fit for purpose. 7-4-17. We took delivery of 2 DFS three seater Peyton sofas in nubuck brushed leather. After a few weeks(especially on one sofa) the leather had gone all shiny, the foam in the seating had started to collapse and you sank right down in the middle or could not sit straight up at either end. On 8-8-17 we went into the Lincoln store where we had purchased the sofas and reported the condition. HERE IS A VERY BRIEF OUTLINE OF THE NEXT 12 MONTHS OF HELL. !!! 14-08-17. A visit from DFS service manager who stated he had more than 30yrs experience as a upholstery and all issues were normal and down to usage. 1-9-17. A visit from DFS sales manager who also said it was normal natural wear. 25-9-17. Went in to Lincoln store to see the manager, who was very rude, arrogant and did his best to patronize me saying his staff were right and I would have to accept it. 1-12-17. A visit from Top manager of Brigg and Lincoln stores, at last someone prepared to listen, he admitted the foam had collapsed, leather had gone shiny, and some stitching needed redoing. He would arrange for both sofas to be collected and re-foamed, leather to be treated and the stitching redone. 18-1-18. Sofas collected for repair. 31-1-18. Sofas returned, FOAM not replaced, just bodged. 1hr later sofas picked up again for further work. 15-2-18. Sofas returned again, cushions had lost all dome shape, they looked awful, they were solid and uncomfortable, leather looked the same,but the stitching had be repaired. 4-4-18. 2nd visit from DFS service manager, once again said sofas were ok, there was no problem with them, nothing more could be done. We then went back to the furniture ombudsman, sent photos, and information. 31-5-18. An independent furniture ombudsman came and the sofas, were given a full inspection. 19-7-18 Received Ombudsmans report agreeing with us, stating it would cost more to repair than it would to replace them, therefore DFS should take the sofas away and give us a full refund, all monies spent including delivery and cleaning kit. 25-7-18. Sofas taken back.!! 1-8-18. Money repaid, only to be £150 short. !!!! 6-8-18. £150 repaid. END OF SAGA. !!!!! We have not received any form of apology from DFS. If anyone has any problems similar keep records of, times, day, dates, names, take photos, write everything down. They will try to undermine you in every way they can to make you give up. BUY FROM DFS AT YOUR PERIL. !!!!!!!!!!!!!!!!!!!"
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