Hendy Ford Authorised Repair Centre

"Bought a car from here 6 months ago, popped in today to order a wiper arm and to also enquire about getting scrape repaired which I was quoted £400 to do. Happy with that price, but told will take 2 days so I asked about the possibility of a curtosy car while my car was being repaired and I was laughed at and told tough by a certain member of staff. The other staff just looked embarrassed and said they would speak to their manager about it. It was literally just an enquiry!"

"Be Warned - Willing to release cars with mot failures! I brought my car just before the first lockdown with a smashed mirror and no indicator. I was promised this would be repaired, that parts were on the way and I published a 5 star review partly on the basis of this… Going into lockdown this never happened. I tried to follow up with no luck once things had calmed down. Not being an expert on cars I didn’t realise it was an mot failure until I took it to a closer Hendy Centre where it failed the mot. When I spoke to the dealership they refused to want anything to do with my claim/take the blame. Such a shame as my general experience was good…"

"What a cracking bunch of Sales staff, my mate was a little emotional and they made him feel at ease, gave him all the time he needed and no HARD SALE tactics. He not only left extremely happy with a new car but also felt he was treated more important than the sale. Would recommend 100% to anyone. Thank you guys. It made my day to see him so happy and made the darkness in his life brighten a little."

"The customer service was great and my overall experience was brilliant buying the car and in that first month they are happy to help with anything. But after the 30days you are stuck with the car you won’t get help. First my battery after a few months got told not covered be warranty. Then few weeks later the clutch went and guess what the warranty won’t cover that as well… if you buy from there Don’t take the extended warranty as it doesn’t appear to cover anything."

"Bought my BMW here, car is a dream to drive. Top quality service from Carl and Adam, couldn’t do enough for me. Great deal on the car and warranty. Would highly recommend this dealership and the service from Carl and Adam."