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About DPD UK
DPD UK is a leading courier and parcel delivery service provider that operates across the United Kingdom. The institution is situated in the bustling city of Stoke-on-Trent, in the vicinity of the Shelton Boulevard. It offers a range of services, including parcel delivery, express delivery, international delivery, and more. From small businesses to large corporations and individual consumers, DPD UK caters to the needs of a diverse range of customers across the UK.
With a team of highly experienced and dedicated professionals, DPD UK prides itself on providing reliable and efficient delivery services to its customers. The institution has a vast network of parcel depots, delivery vehicles, and trained personnel to ensure that all deliveries are done swiftly and safely. Besides, DPD UK has state-of-the-art technology, including real-time tracking, to keep clients informed of the progress of their shipments.
DPD UK is committed to delivering excellent customer service and has a friendly support team that is ready to assist customers with any inquiries or issues. Its priority is to ensure that all packages are delivered to the intended recipients on time and in perfect condition. Whether you need to ship a parcel to a different part of the UK, Europe, or even worldwide, DPD UK has you covered.
In summary, DPD UK is an establishment that is dedicated to providing top-notch courier and parcel delivery services throughout the UK. Its central location in Stoke-on-Trent makes it easily accessible to customers. Whether you're a small business, large corporation, or individual looking for a reliable delivery solution, DPD UK has the expertise and resources to meet your needs.
Photos of DPD UK
Shelton Boulevard, Stoke-on-Trent ST1 5GP, United Kingdom
Reviews of DPD UK
"DPD courier service was appalling. My parcel was allegedly on the van and out for delivery, so took time off work to accept delivery. No delivery made. Rang customer service who stated that the parcel wasn't even at their depot yet and would possibly be delivered within the next 48 hours. The parcel was a consignment of frozen meals from a Michelin starred restaurant which ended up being binned by the supplier. The replacement order was subsequently delivered to the wrong address by DPD despite having the correct address on the label. Very very poor service from a company that was once excellent - wouldn't pay them in washers."
"Disappointed I've had to give them one star as they don't even deserve that! The best thing that could happen with the DPD Stoke depot would be to shut it down or sell off to another delivery company. If you have a parcel going through Stoke DPD then it could be delivered anytime from a day to a month from when it was due and the updates they provide will not help in the slightest as even the customer service advisors can/will only tell you whatever the tracking information shows. If you plan on ordering something online I'd highly advise checking who the shipping is with first, if it's DPD then, I know this hurts the retailers but, I'd shop elsewhere or try to have something delivered to a store for collection!"
"Still no sign of my delivery, looks like DPD have even given up giving a redelivery date now!. These 'one day' delays have been going on for weeks now at least at their Stoke depot, its not like it wasn't predictable given the Royal Mail gave plenty of notice of their strike action and everybody knows when busy periods like Black Friday and Xmas are going to be!. You'd think by now, DPD would have done something about the backlog, like hiring a few extra vans from Hertz and Enterprise and employed a few of the 1.4 million, "available for immediate" work JSA claimants to drive them. Better still get the Managers out delivering too, they clearly aren't any help at coming up with a solution to the problem, so they may as well drive the vans and do a few delivery shifts instead. If you have been let down by DPD, I would suggest that you also email the CEO Office (The email address is listed on CEOEMAIL - google it) and ask them for an urgent internal audit on the performance of the Stoke depot."
"Been waiting for my next day parcel for 3 days now. Everyday I get a text saying you parcel will be delivered within a 1 hour time slot that comes and goes then get driver is running late. The parcel still doesn't turn up. Probably not even on the van in the first place. Contact them and they are not bothered just say it with the driver. Driver must be the invisible man as no one ever see him. Absolutely shocking company"
"Parcel meant to be delivered 4 days ago. Driver didn’t even knock on the door. Now it’s stuck in Stoke depot …who knows if I will ever see it! WhatsApp, online chat and phone line all cut me off. Absolutely no way of speaking to anyone about it or to complain about the driver. Have gone back to retailer. DPD are an awful company."
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