Canal Court Hotel

"Room was big and clean, dinner and breakfast at the Old Mill Restaurant were excellent. Located literally across the coach station and staff were all kind and friendly. Gym isn’t very big and there’s no workout mat though. Also soundproofing in the room can be improved. Overall pleasant stay."

"My husband and I stayed in the Canal Court as part of my husband's workplace Christmas get together. The reception staff were extremely friendly and professional. Our room was spacious, warm and quiet. Our meal was warm and very tasty for a plated meal for so many. However organisation of the delivery of the meals was a little chaotic with some people at the tables with either no meals while others did or others waiting for the completion of their meal. The serving staff were polite, professional and doing their best. More barmen were needed as 2 barmen for the amount of people attending was far from sufficient and led to long waits to get served. Hats off to the young barmen they were professional, friendly and didn't loose their cool during a pressurised service - well done! Breakfast next morning was warm, delicious and served extremely fast by a very friendly lady. The Christmas decor throughout reception and the lobby was beautiful and really added to the festive mood."

"Great setting alongside canal. We just used the carvery for lunch. Well stocked carvery , good portions, freshly sliced meat with great variety of other choices. Very pleased and efficient staff"

"What a great stay! Everything was perfect apart from one thing. Jean, she was the cause of all my issues. I asked my room to be serviced by her whilst I was having breakfast with my hubby. The kids were going bing Bong in the room and I couldn’t control them! Anyways, I overheard Jean talking about a member of staff in an extremely disrespectful way. I don’t feel this is appropriate in the workplace! This is my second interaction with Jean and both have not been pleasant. Our room wasn’t up to standard when we got back and I’ve only her to blame. God bless those in housekeeping it must be tough working under her rule! I left a tip for them anyways I hope yous got it!"

"I cant recommend this hotel enough. Went with 3 friends for spa and dinner package. The rooms were ideal and comfy and the hotel itself is beautiful with amazing food. But the thing we all agreed we loved most was the customer service. Ive never been to a hotel with such friendly and helpful staff. 10 out of 10"