Boots Pharmacy

"Brilliant service best chemist I've ever used. friendly helpful staff manager really helped sort my problems out .."

"Lost my prescription that was sent via email twice.... then on last visit, trying to rush people out of the store because their domino's pizza arrived and they didn't want to eat it cold..... embarrassingly bad"

"When they couldn't get my daughter's antibiotics before Christmas I thought ok everywhere is having the same problem but I thought I'd collect the paracetamol the doc had prescribed, I got just outside the door and opened the bag to find they'd given me the up to age 6 and I needed the 6 +, when I made them aware the lady on the front desk went to the pharmacist who said we can't swap it as we aren't supposed to dish it out( but hunny the doctor prescribed it ) so I said but you have given me the wrong one, my daughter is 7 her birth date is on the prescription and she's a big 7 at that what do I do with this now? What dose do I give her? , so the lady serving ( not the pharmacist) told me TO JUST GIVE HER AN EXTRA SPOONFUL - to give her 15mls of paracetamol every 4 hours, I couldn't believe my ears, I'm not that stupid so I went back and complained to one of the GP's who told me most certainly do not do that give her 10 mls, I am so annoyed that could have been really harmful to my child, I could have followed their advice and suffered the consequences my advice to everyone Don't take advice from any of the workers in there unless it comes from the pharmacist I will ALWAYS go back to the doctors if I'm not sure of anything I DON'T TRUST THEM NOW"

"Simply wont answer the phone, I have tried for 2 days solid....Id like to make an official complaint , but to who? I need my prescription, they say 'do it online' I would if they answered the phone and told me how to, absolutely useless and not fit to handle peoples medication"

"Unfortunately 1 is the lowest I can rate them. I have had Countless of problems and experiences. My daughter was prescribed a medication from the doctor when she had croup and they told me it wasn’t cost effective enough for them to open the bottle of medicine for the amount she needed and wouldn’t prescribe it. Went to collect my prescription to be told I don’t have one, I phoned the doctors and they checked the tracker and it said it had been collected, I then phoned the pharmacy back and they basically accused me of lying and said that it had been collected; why would I be phoning if I had the prescription. Can always hear them in the background being rude and making comments. I asked if I could be signed up to the text services when my prescriptions are in, not once did I receive a text. They no longer organise repeat prescriptions and aren’t open on a Saturday which is no use to people working Monday to Friday. Yes handy being underneath the surgery but I have now changed pharmacy because I can’t deal with them anymore."