New Era Agency Ltd
194 Albert Road, Southsea, Portsmouth, United Kingdom
About New Era Agency Ltd
Welcome to New Era Agency Ltd, your go-to real estate agency for all your property needs in Southsea, Portsmouth. Conveniently located at 194 Albert Rd, our establishment has been a point of interest for locals and visitors alike, providing top-quality real estate services for many years.
At New Era Agency Ltd, we pride ourselves on offering a wide range of real estate services that cater to the unique needs of our clients. Whether you're in the market for buying, selling or renting properties, our experienced team of agents will work closely with you to ensure you get the best possible deal.
We understand that finding the right property can be a daunting task, which is why we offer a personalized approach to all our clients. We take the time to listen to your specific requirements, preferences and budget, and work tirelessly to find properties that fit your needs.
Our agents have an in-depth knowledge of the local area and property market, and are committed to providing transparent and honest advice to help you make informed decisions. We aim to make the process of buying, selling or renting properties as stress-free as possible for our clients, and are always on hand to answer any questions or concerns you may have.
At New Era Agency Ltd, we are passionate about delivering quality real estate services that are ethical, efficient, and reliable. We take pride in our reputation as one of the leading real estate agencies in the area, and are committed to maintaining our high standards of service.
If you are looking for a trusted and experienced real estate agency in Southsea, Portsmouth, look no further than New Era Agency Ltd. Visit us today at 194 Albert Rd and let us help you find your dream property!
Photos of New Era Agency Ltd
194 Albert Rd, Southsea, Portsmouth, Southsea PO4 0JT, United Kingdom
Opening hours of New Era Agency Ltd
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of New Era Agency Ltd
"We have a repeated problem with the boiler and gave in total spent 8 days in the last month with no hot water. When contacting the agency there is no response.when contacting the emergency support line they are extremely rude. I had sewage coming out of my toilet and was told this was not an emergency situation!"
"Its no mistake this agency has such a low rating on here. I don't doubt some of the positive reviews are requested from them. If you're a student and like having your money stolen, this is the agency for you ! However if you like dealing with people who's initial character remains them same when it comes to moving out of the property, I'd look elsewhere. Ill wait for the sarcastic and patronising reply that follows most of the criticism - which there is plenty. Enjoy remaining one of the worst rated agencies in Portsmouth, I have no reservations more disgruntled reviews will come your way in years to come."
"Terrible agency. When viewing the property, the agent had hardly any clue of the property and was very un helpful with any queries we had. We actually ended up deciding to take the property and while I'm the phone to the agency, I confirmed if we definitely had the property. They told us it was definitely ours and I would be emailed a registration form which we sent back, completed, the same day. I went on to quit my job and start planning the move to Portsmouth. After a couple of days I had heard nothing but it being a weekend I thought I would hear something Monday. By Tuesday I hadn't heard anything so I rung New Era just to be told that they had given our property to someone else who was ready to move in. I asked for more explanation and to speak with Justine who was the agent that we had been dealing with. I was told she was out and she would get in contact with us. I sent her several emails and had no contact back what so ever. A real let down as I was all ready to move in to what would have been a nice flat for me and my girlfriend. Glad I haven't had to deal with this agency now if this is the way they deal with their customers."
"I have never written a review for anything in my life, however we have had such an offensively bad experience renting from New Era that I have decided to take time out of my life to try and convince at least one person not to rent from them. Out of all of my years renting student accommodation in Portsmouth, I have never come across such dishonest, unreasonable and unhelpful letting agents. If you are thinking of renting one of their properties, PLEASE take my advice and do not. Everything they assured us would be in the property (such as a new fridge) that we had not got in writing, was not there come the start of our tenancy. Any problem you have with the property (there will likely be many as they take terrible care of them) they will always take an unreasonable amount of time to fix, and will constantly come up with excuses as to why they cannot get somebody round to fix it. The people they will send round are completely unqualified and are unlikely to fix the problem first time round (once they finally arrive). This was frustrating but not nearly as outrageous as the experience we had after leaving the property. If you have then misfortune of currently being with New Era agency, take my advice and make sure you get EVERYTHING they say with regards to your deposit in writing, especially if it is something Chris, who has consistently been dishonest, has said to you. They can not be trusted and have charged us for everything he/they assured me that we would not be charged for, things such as "relocation of furniture" which has seemed to be billed to our deposit at around £300 per hour, despite me offering to move the furniture (a few chairs) before we moved out, and him assuring me there was no need as we would not be charged. IF YOU NEED ANY FURTHER INFORMATION, PLEASE REFER TO THE VENN DIAGRAM I HAVE PREPARED."
"Please do not use this company. They are very nice initially but this soon changes. Never had so many problems with a housing agency, After 3 months the staff that I have spoke to became very rude and would not co-operate with any work required with the property. Any work (including heating issues) took at least 3 days to arrange. The agent involved in my rented property has been patronizing, shouted down the phone at me and threatened I could be evicted. They will do anything to avoid fixing issues with a property they manage. There are much better agencies/ landlords in Portsmouth. I really hope people read these reviews before using New Era Agency, please consider this before renting from them, no matter how 'nice' the property and staff may initially appear."
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