Fareham Health Centre

"Nice and helpful receptionists. Doctors and nurses are pleasant and care. Doctors here have taken my concerns seriously whereas others before have shrugged them off. The reception team answer the phone promptly and do their best to help you as best they can and as efficiently as possible. I called recently and I was waiting around 5mins (which is really good) and almost as soon as I had finished speaking to the receptionist a paramedic called me. Considering how much primary care is up against it at the moment these guys do a really good job. Also really appreciate the fact they still have e-consult open when Meon do not have the clinical capacity to offer this."

"I have been a member of this surgery for 30 + years and I honestly think they are the most caring, helpful GP surgery I’ve ever been registered with. Yes it’s difficult to get an appointment in terms of a long wait on the phone sometimes and the E consult service can be a little frustrating but they are both minor issues compared with the absolute dedication of the doctors, nurses, secretaries and receptionists who all do their absolute best to provide a great service in very difficult times and circumstances. The most important thing is that these doctors care and listen to their patients and I think that this practice is superb."

"The doctors don’t listen, ignore half of your symptoms and don’t work with you on your care. I’ve had a number of consultations where they have given me various treatments, none of which have worked, all of which only treat one of my symptoms. When pressed about the other symptoms they flat out ignored me. It’s clear that they don’t know what’s going on but have said that I am not good enough to be referred on to someone who might. They’re too egotistical to listen to symptoms if they don’t fit what they’ve decided to label you as. Additionally on the most recent call, I had a breakdown and the doctor showed absolutely no compassion and accused me of swearing at her when I wasn’t directing anything towards her at all. It seems that they don’t care about actually helping people, only using their power over others to stroke their own egos. These doctors should not be healthcare workers"

"Always excellent when dealing with my elderly parents or myself. Yes it will take ages sometimes to have the phone answered because so many people want treatment, but everyone from phlebotomist, nurses, GPs, secretaries and receptionists are calm, patient and helpful. Would thoroughly recommend. Thank you to them all!"

"Absolutely terrible. Try getting an appiintment, good luck with that. They can't even get your prescriptions correct. Trying to get through to them on the phone, make some sandwiches because you will have a long wait. If you can find another surgery then I would urge you to do so."