Queen Alexandra Hospital Emergency Department Hunter Road, Cosham, Portsmouth PO6 3LY

"A&E Is brilliant. They are underfunded and we are overpopulated in our local area so A&E can barely cope. simply put the two don't mix. However, the staff work incredibly hard, under immense pressure. I can't thank them enough for what they do - incredible workforce that's undervalued by out government and yet so loved by everyone who needs them A*****"

"Taken to the a and e dept with facial drop and paralysis. Paramedics were here within a few minutes to run checks for potential stroke. Was taken to an and e and into side b. Again seen very quickly. Different nurses but all cheerful and upbeat. It turned out to be Bell’s palsy thankfully. Released to get bag full of medicine from pharmacy and on my way home all within 3 hrs. Can’t thank the staff and medics enough for their help."

"Sitting in Accident and emergency with my daughter who fainted in the street and fell over and cut her face. We have been here 9 hours and still not seen a doctor. Another patient has been waiting 15 hours. The great in Britain has truly disappeared! Update 13 hours later we finally get to see a Doctor who gives us a casual sorry for the long wait."

"Queen Alexandra A&E review Dec 2022. My partner is a Cancer patient receiving Chemotherapy which can induce nausua, we telephoned the Oncology dept helpline as my partner had severe nausua with blood in, we were told to attend A&E, ASAP, they would inform A&E of our arrival. We arrived A&E Portsmouth 30 minutes later, this at 9pm after a 10mile drive, duly displayed the "emergency treatment card" supplied to Chemotherapy patients and were shown to a reception side room for isolation. 2hrs later a nurse arrived to ask why we were attending A&E, another 15 minutes a different nurse arrived and asked why we thought we had Covid. Again after another 10 minutes, both nurses returned to show us to A&E ward "A" where we were placed in a cold "reception bay" side room with 2 plastic chairs to await an "A&E Doctors attention". To cut a long story short we then spent 7 HRS in that cold side room (minus 4*C outside) where upon the charge nurse became so concerned as to my partners condition and "No Doctor" she telephoned the case A&E doctor, then returned to relate the "Doctors" conversation, "I have far more ill patients than your patient and she will have to wait". A "CANCER" patient receiving Chemotherapy with severe nausua containing blood was not considered ill enough to be treated by a Q&A "doctor" in A&E after waiting 9 HOURS. The disgusted nurses offered my partner her discharge papers and we left walking out past A&E wards and through the A&E waiting room, "No waiting patients or ambulaces" were seen inside or out, this at 6am the next morning. Infact the only people seen were nurses and "doctors" standing in the corridors drinking coffee and talking whilst awaiting the immenent end to their night shift. In our 4 month experience of the Q&A without most of the nurses and their compassion the place would fall apart, this as high percentage of "Doctors" at entry, registrar and consultant level need a refresher course in patient respect, good manners, work ethic, admin and timekeeping."

"Service was very quick for my symptoms. (Breathing difficulties) The 1st triage nurse was lovely asking questions and performing swabs, but the 2nd had zero care or bedside manner making me feel like a time waster. She advised me through questions no exam that I probably had a mild chest infection and that it wasn’t asthma. I felt shamed into leaving. (Despite breathing difficulties) so didn’t wait to be seen by the doctor who she advised would be a very long wait. She didn’t seem to care if I stayed or went. A few hours later I got a call to say I had influenza A and no wonder I was feeling so bad!! This is my 2nd poor experience of visiting this A&E both through 111 or a doctor- I’ll go the extra miles in the future if needed to Southampton or Winchester."