Griffin Dental Practice 396 Anlaby Road, Kingston upon Hull, Hull HU3 6PB

"I can’t even put in to words how amazing these dentists are from the start of my dental work back in September to the finishing today they have made me feel at ease and relaxed and they gave me back a smile that I haven’t had for years ❤️ thankyou from the bottom of my heart."

"Very poor communication and complete mixed messages! I called the practice on Wednesday 10th March to ask if they are taking on new clients. I was told yes they were. I called back on Friday 12th to ask register. I was told the time I called was inconvenient and they were too busy to deal with my call and register me at that point. I was advised to call back another day but leave it until after 3pm. I called back today at 3.30pm to ask again to register myself and my son to be told they aren’t taking anymore clients and to call back after the summer!"

"The telephone just rings out all the time it can take hours before you get through. You have to wait at the bottom of the stairs outside now in all weathers and then ring them to say you have arrived, I rang them but no answer as usual so went up the stairs to let them know I had arrived, the staff member told me haughtily (even though its January and snowing ) that I need to go back downstairs and ring to tell them I have arrived, no smile, nothing, I said is this how you treat your patients then as I cant get through no-one answers the phone, I then said to the dentist that the telephone service is awful and stressful and takes hours for someone to answer , the dentist said 'its expensive and if I wanted to pay for it then they would improve the service! I was appalled at her unprofessional response and will never go back to this dentist again, awful, you have been warned. I am also making an official complaint about their service , disgusting!"

"So I was in the middle of having a tooth extracted and the compressor stopped working for 30 minutes. The reason for the 5 star review is because these things do happen from time to time and when they do it's how the people react that determines how good they are at their jobs. In this case everyone was scrambling around trying to resolve the issue while I was enjoying a conversation with the dentist about the intricacies of dentistry and compressor operation. And just as I was about to leave with a hospital referral and a course antibiotics their compressor started back up and they were able to finish the procedure. All of their staff were incredibly apologetic and friendly and the dentist was kind and very fastidious. Can't wait to have more teeth pulled out of my face :)"

"Have been coming here for many years. Staff are friendly and fun to chat to. There are often long wait times depending on any emergencies that may have happened. Longest wait was about an hour but staff happy to assist and in one case I'm aware reschedule a person."