Currys,

Kingston upon Hull, Hull HU3 4SA

"Wanted to buy a headset but didn't know which one would be best, however one of the staff members on hand was very knowledgeable and helped me decide what I needed"

"Staff couldn't be bothered. Items on show which are not available and no time scale as to when or if they will be available. Wasted time choosing something they knew was no longer available and still not marked as such when I left. Wanted fridgefreezer dishwasher and kettle. Spent my money elsewhere where I was served with a smile and given free delivery and fitting. Being treated as a valued customer is still important and some staff at Currys St Andrew's Quay need to be reminded of that!!!"

"Friendly but had to laugh when a female assistant asked me if i wanted her to carry my microwave to the paying desk. It was very nice of her to ask but I'm only 60yrs old and wasn't struggling. Thanks anyway for your friendly service."

"Bought a fridge and a hoover for my new house. Really helpful and polite staff - made the process extremely smooth and quick since I already knew what I wanted before I came in because I looked online before coming in store. I was able to take my hoover away the same day and get my new fridge delivered 2 days later - the delivery went smoothly and the delivery drivers were polite, it barely took 5 minutes to get the fridge in."

"We were after a new laptop, eventually managed to attract a member of staffs attention. First 3 we chose all out of stock but could order. No good to us as we needed it for the business straightaway. Eventually got one , obviously more expensive ( probably why it was in stock !) . Staff helpful and got a small discount . Will go on- line in future though"