Page Portsmouth (A&J Lawrence Limited) Northarbour Road, Cosham, Portsmouth PO6 3TF

"Booked a full service, MOT, and suspension replacement via AA Smart Care. This included collecting and returning my car within 1 working day. Apparently the work was completed on the same day but wasn’t returned back to me. Neither AA Smart Care or I could get through to them on the phone. On day 3, when I didn’t hear when I would get my car back, I decided to pick it up myself. A&J Lawrence Ltd are virtually impossible to get through to on the phone. Very poor customer service."

"This was my recommended body shop by my insurance company. At every step from trying to get the damage assessed to booking the car in for repair contacting the company is impossible even my insurance company were unable to contact them. In the end I had to physically go the the place. Please save yourself the stress and request a different garage."

"Great Job, Excellent Customer Service. My Van went in for repair and was told it would take 2 weeks. Was continually updated throughout the process and phone answered when I called. Repair was done to a high standard and van moped and polished to a high standard. Wouldn’t hesitate to use A&J Lawrence again."

"Bodge Job Specialists our car went in before Christmas... and without any contact until Feb came back in such a poor standard.... I allowed them the chance to rectify the issues only for the car to come back worse than before with extra damage incurred to the car..... after a call from the GM and also a complaint with my insurance company the car was taken back for all the work to be rectified (overspray all on the underneath of the car).... however.....a few months down the line and some bad wet weather has now revealed..... wait for it...... Masking tape used to cover the overspray and then painted over..... I've now had to call my insurance company again to lodge yet another complaint against these crooks. AVOID AT ALL COSTS !"

"Car went in for a simple seat cable fix, yet they were incapable of performing this task without creating severe damage to the door sill, weather guard, paint trim and internal components as you can see from the photos. All they had to do was take the seat out and fix a broken cable so god knows why they made such a mess of it!! There was also damage done to my arm rest and original seat as they caked the thing in oil and grease, told me they would clean it but did no such thing. They repaired the damage free of charge, but wouldnt refund me for the initial cable fix that led to this whole situation, i would tell everyone to avoid this company. Plus poor communication i had to chase them for any sort of update. Completely useless."