Butler Whites,

2-3 Humber Street, Kingston upon Hull, Hull HU1 1TU

"The food as great as usual but we went there today with 4 kids, the place was not busy at all and yet still took 90 minutes to receive the food we ordered (which made it so challenging with the children). The reason apparently was that we had not ordered starters..(?!). Not an apology, nothing, just a long wait and a bad service."

"Nearly 4 hours for a starter, main and dessert which was fully pre-ordered. The desserts were entirely store bought - we had the lovely experience of watching the 1+ hour construction which takes place next to the toilet!"

"Table of 6 visited for works Christmas meal, everyone was happy with quality, taste and presentation of food. Service was poor, having to flag down waiters for a drinks order as no one checked on the table. At the end of the meal glasses were cleared we had to ask for dessert menu choice was limited, 2 from 6 opted for dessert more would have ordered given a better choice. We also had to ask for coffee as not offered. Staff were friendly and polite but inexperienced"

"Popped in 6:30pm 26-11-22 for a drink after hearing good things about the place.Lady in red dress made us all uneasy night with her watch watching every 5 minutes and her attitude towards her young waiters was cringing to see. lt was like been back at school really not a good look. I Don't normally put reviews on things but as a parent if my child was working under that lady I would encourage them to find another job. And as a customer who frequently have meals out I will probably not step foot in Butler and White again I'm a firm believe in 1st Impressions and Saturday wasn't good one Wish you good luck in the future you will need it especially with your Front House Greeter...."

"Booked in after being recommended by a friend. Our meal was absolutely lovely. Would definitely eat here again!"