Domino's Pizza - Downpatrick

"I ordered a pizza online and it took 1hr and 45 minutes to arrive to my door. When it arrived I said hello to the driver and he didn’t even have the decency to reply back to me. When I emailed domino’s about their service I was told that because I hadn’t rang the store and complained my complaint would not be discussed any further. I will definitely not be back!"

"Downpatrick store keeps marking deliveries as delivered when they haven't been, when questioned I was lied to and told the app was having issues and that my pizza was in the oven and they were just waiting for the driver to come back so it could be delivered. Just as I hung up the call the driver arrived with the pizza that Dominos staff said was in an oven, over 15 minutes away."

"The staff were very busy but very professional. The pizza was a dominoes so it speaks for itself. Would definitely recommend."

"Love dominos pizza but the service was terrible, I ordered a takeaway via the app went to collect when they confirmed it was ready, arrived stood at the counter for nearly 10 minutes before anyone acknowledged me. There were plenty of staff on but they were only doing their station. A simple HI and someone would be with you in a minute would of sufficed"

"Not sure what happened to this place, because they used to be great. But will never buy from them again! In a one month period, they messed up all 3 orders we made - either by missing things off or sending us the wrong thing.. On the last time, when we had to call them to point out that once again they had delivered the wrong item, they said they'd send the right one. Over 30mins before they finally turned up (so we weren't able to eat together) and just before the delivery guy left I checked it - and wrong again! They had one item to get right and messed it up. By that time it was super late, so we just sent that wrong item back and rang to explain the situation. In fairness, the manager was apologetic and very polite, however, his solution was a credit on our next order. We explained we have no interest ordering again because they are always getting things wrongs. He agreed we would get our refund for the incorrect item. The refund never turned up on our card! Don't waste your money here!"