Amelia's Florist

"I wish I had read these reviews before I ordered. The flowers I paid for were supposed to be the large size, there were regular & medium size below this, so for £38.95 I expected alot more flowers than 12. I emailed a few times, & got a reply each time, but like others on here, was told the matter would be taken up with the management, as I asked for a refund equal to the amount I paid for one of the bouquets, as I had ordered two.This is now 3 days ago, & I have heard nothing more, I assume they are hoping I will just give up. Although the flowers that arrived were nice, as I asked my recipient for a photo, 'im afraid I cannot recommend this company, due to their poor value for money, & bad customer service."

"Wouldn't even give 1 star! Ordered flowers for a bereaved colleague. Never arrived. Called and was promised an email update. 2 weeks later and still nothing. I was ordering for a company so could have put a lot of business there way. DO NOT ORDER FROM HERE!!!!!! save your money. Reviews says it all."

"I ordered ‘Same-Day Flowers’ from Amelia’s Florist for my mum’s 70th birthday and they arrived two days later. Massively dissatisfied and disappointed. On top of that, the customer service was not good at all. Melissa refused to cancel my order after they didn’t arrive on the first day. This should have been enough. I then asked several more times and for a refund, none of which happened. I spent £60 on flowers that arrived two days after my mum’s birthday. It was a complete waste of time and money. I would give zero stars if I could."

"I would give no stars if it let me. Terrible service ordered next day delivery and 3 days on still no flowers . Totally ruined the occasion I was sending them for . Mellisa did reply to a couple of emails saying that they were on the way and an excuse about why it wasn't next day delivery.. I raised concerns about them being 3 days already in transit the reply was "they are in oasis" Have requested a refund but so far no response have tried to phone but phone lines continually closed even though automated message gives opening times and im calling at those times .My advise is do not use unless you just want to give money away for nothing . Just to add to the above review the flowers arrived 3 days late and where nothing like what was ordered unfortunately the page will jot let me add pictures."

"To much of our sadness, my sister and I were unable to attend our aunties funeral so we chose some flowers to represent us. However, what was delivered was not what we ordered. I ordered a Double Ended Spray. On the day, I sent this picture along with my invoice to Amelia's and have asked for an explanation everyday since. Melissa replies but all she says is... shes needs to take this up with John and will look into it, but a week on, they still haven't got back to me, not even an apology or accountability. (I also sent another email this morning). I'm really debating to go back through my credit card to claim back my £60."