Winchesters Lettings
7 Albert Street, Aberdeen City, United Kingdom
About Winchesters Lettings
Looking for a reliable, local establishment to take care of all of your property management needs? Look no further than Winchesters Lettings! As a top-rated general contractor and real estate agency based in Aberdeen, we are proud to offer a wide range of professional services that can help you get the most out of your rental property.
Whether you are a seasoned landlord or just starting out in the world of property management, our team of experts can help you navigate the often tricky world of real estate. From finding the right tenants to managing your property's upkeep, we are here to take the stress out of owning a rental property.
At Winchesters Lettings, we understand that every landlord has different needs and preferences. That's why we offer a variety of customizable services that can be tailored to your unique needs. Whether you need help with marketing your property, ensuring that it meets all legal requirements, or simply managing day-to-day operations, we have the expertise and resources to get the job done right.
Our team of experienced professionals is dedicated to providing high-quality services and personalized attention to each and every one of our clients. We are committed to building lasting relationships with our landlords and tenants, ensuring that everyone we work with feels valued and respected.
So why choose Winchesters Lettings for your property management needs? Simply put, we offer the perfect combination of professionalism, expertise, and personalized attention. Whether you are a seasoned landlord or just starting out in the world of real estate, we are here to help you succeed. Contact us today to learn more about our services and how we can help you take your rental property to the next level!
Photos of Winchesters Lettings
7 Albert St, Aberdeen AB25 1XX, United Kingdom
Opening hours of Winchesters Lettings
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Winchesters Lettings
"This letting agency is absolutely horrible. All they care about is money, they couldn’t care less about their tenants. The properties they are letting out are of a low standard with many maintenance problems. If there was an option to give less stars, I would."
"Don’t waste your time! My flatmate and I were two young professionals, who weren’t taken seriously by this selfish, money hungry agency at all. We took great care of the dump of a flat, that Winchester lettings deemed acceptable to put on the market in the first place. They couldn’t care less about their tenants wellbeing, as long as the rent is paid in! And they have obviously taken on too much work, resulting in shocking customer service and lack of communication. We allowed their staff into our home using a spare key if we were at work, however on many occasions they would never tell us whether anybody had even entered the flat and fixed any of the issues, or their findings. Some problems, some of which took us months to resolve, or were point blank ignored! Are : An ANT INVESTATION which pest control deemed problematic because of an opening to outside, but nothing was ever done about it and it was then ignored until winter time when the ants went away. Black mould in every corner of the main bedroom, so after months of fighting to have this seen to as I suffer from respiratory issues they sent out their own “specialist” who told us that heating and ventilation wasn’t the problem and that it was with the fan in the en-suite, but when challenged on this they said the opposite. They never fixed these issues but instead sent a copy and pasted info sheet on what condensation is, that told us to have our heating on from October until March - in this cost of living crisis??? Not to mention a broken boiler, a leaking shower resulting in damage to the whole bathroom, leaking toilet, countless cupboards breaking, washing machine being jammed. Such a stressful experience with a truly horrible agency."
"I had a positive experience working with Winchesters as a tenant, and would recommend their services. I found other letting agents in my area to be tiresome and unresponsive. The Winchesters (website and the agents) were responsive and helpful at every stage of the process. Special thanks to Kerryn, and Chris (who coordinated some maintenance when our boiler malfunctioned- sorted it out ASAP)."
"Winchesters have been our agents for years and we can’t recommend them highly enough. Their service is first class where over and above comes as standard. In the rare occasion that an issue does crop up, they take care of it with such efficiency, quality, care and attention it’s like the issue never even existed. If you the owner of a rental property, or are thinking of becoming one, for an exceptional, stress free service with peace of mind contact Winchesters."
"As a tenant of one of their properties for around 8 weeks we had no complaints with the house itself. We did log a maintenance call regarding the boiler losing pressure resulting in the heating not working which wasn’t actioned, however we weren’t too bothered by this as we were able to work around this. The service however was absolutely diabolical from the second we transferred the deposit. We had to call them to make sure they had received it, it seemed the second they received our money they weren’t interested in replying to emails or calls. We then gave notice we were moving out and received a cold email with a list of things we had to do prior to moving out, seemed very impersonal. We also signed up to use their better billing system which at the time seemed like a great, easy idea of keeping on top of bills. How wrong were we. We phoned the day we moved out and we were told to cancel the direct debit to better billing and to send them (Winchester Lettings) the metre readings and that they would deal with everything at their end as we had nothing else to pay. We then received a £500+ council tax bill, which we thought was covered in the monthly payments to better billing (it was in the package we selected) We contacted Winchester Lettings to ask for help and to look into this as we were keen to sort this as soon as possible. Winchester advised they weren’t able to help at all and offered no advice other than to ‘sort it between better billing and ourselves’ - this was a service they advised us to use so it was frustrating they weren’t able to help us resolve this. Emails are replied to days/ weeks later if they bother to reply at all. We also had to chase for our deposit back as they hadn’t initiated this despite us being moved out almost a month. Terrible customer service from the beginning which would put me off ever renting from them again."
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