C W Sellors Jewellers of Matlock
6 Snitterton Road, Derbyshire, United Kingdom
About C W Sellors Jewellers of Matlock
C W Sellors Jewellers of Matlock is a well-known and respected institution that offers a wide range of unique and high-quality jewelry pieces. Located at the heart of Matlock on Crown Square, this establishment boasts an impressive collection of jewelry, including engagement rings, wedding bands, diamond necklaces, earrings, bracelets, and watches from reputed brands in the jewelry industry.
At C W Sellors, we are passionate about delivering the best jewelry pieces to our customers, and our team of experienced experts will assist you in making an informed decision about your jewelry purchase. Whether you're looking for a gift for a loved one or treating yourself to a special piece, our friendly staff will take the time to understand your style, preferences, and budget to help you choose the perfect piece that suits your needs.
Our jewelry store offers a comfortable and inviting experience with a modern interior design, providing a conducive environment for you to explore and interact with our products. We also offer online shopping services, giving you the convenience of browsing and purchasing from the comfort of your home.
As a leading finance jewelry store, we offer a range of flexible payment options, including interest-free credit and finance, to make your purchase more affordable. We also provide a professional jewelry repair service and offer bespoke design services for those seeking a personalized touch.
Moreover, CW Sellors of Matlock is notably a point of interest, drawing visitors who appreciate fine jewelry and the creative craftmanship that goes into each piece. Our store is a destination for luxury shopping and a must-visit for all those who appreciate jewelry.
In conclusion, C W Sellors Jewellers of Matlock is a jewelry store that exudes luxury and sophistication. Our extensive collection, unmatched customer service, and attention to detail, make us the go-to destination for unique and timeless jewelry pieces in Matlock and beyond.
Photos of C W Sellors Jewellers of Matlock
Crown Square, 6 Snitterton Rd, Matlock DE4 3AT, United Kingdom
Opening hours of C W Sellors Jewellers of Matlock
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of C W Sellors Jewellers of Matlock
"Avoid CW Sellors at all costs! A shocking business with an appalling lack of customer service. I have never left a complaint about any business, until now. I bought an expensive necklace online as a present for my partner and it was faulty when it arrived. I returned the necklace in person to the Bakewell store in January and had an email confirming it was received by head office. I then heard nothing so I politely messaged CW Sellors via WhatsApp, who claimed they would “chase” this for me. I then heard nothing again, so I politely messaged asking for a time frame for the refund. They then ignored my message and I had to email, they are now refusing a refund even though the Consumer Rights Act 2015 states I am eligible for a refund. I am extremely appalled by the lack of customer service and the audacity for the company to blatantly ignore the Consumer Rights Act. After this horrendous experience I shall not be purchasing from CW Sellors again. To anyone considering purchasing from CW Sellors, I would not recommend them unless you want to be ignored, have your money taken and your time wasted. There are plenty of other fantastic jewellers in surrounding areas which deliver far better quality and customer service. I will be taking legal action and it is completely unacceptable as a business to behave in this manner."
"Thank you very much for the fantastic service this afternoon. Both Christina and Kate were amazing, very helpful and friendly as always. Always a pleasure to call in, could not be happier with the service. Many thanks."
"The staff at Selllors are professional and caring. I have been a costumer for some years now and the service at the Matlock branch is perfect. Christina is always on hand to give her expert help with finding the perfect gift. I would always recommend the shop to family and friends."
"Been a loyal customer for many years so when I bought my wife a birthday present I had no qualms until I tried to return the item in store and was told I could only have in store credit due to there returns policy. Having no luck rectifying this in store I rang customer services and was told that the policy was the policy and could not be changed even though I was not told that I could not return the gift for a refund if it was not right. 3 hours on the phone after being offered discounts on items more expensive than the purchased item so that I had to spend even more money with them because I was not allowed my money back. So after a ruined birthday and a disgusting return/ repurchase I have had to spend hundreds of pounds to rectify this and been left degraded and disgusted. And will never give them return custom again. They don’t deserve even one star!"
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