Silvarious Ltd
About the Business
Silvarious Ltd. is a premier destination for all things jewelry-related in the heart of Derby, United Kingdom. This esteemed establishment is located on 49 Sadler Gate and is known for its wide range of stunning jewelry pieces that cater to every individual's taste and style.
At Silvarious Ltd., we believe that every piece of jewelry should be unique, timeless, and of exceptional quality. To ensure this, we only source our jewelry from reputable suppliers and craftsmen who share our passion for exceptional pieces. Our collection includes a vast range of items such as bracelets, necklaces, rings, and earrings that come in different materials, including sterling silver, gold, rose gold, and platinum.
Apart from our vast collection of jewelry pieces, Silvarious Ltd. is also a store that offers unparalleled customer service. Our knowledgeable and experienced team of jewelers is always on hand to guide and advise customers on the best pieces to suit their taste and budget. We pride ourselves on providing a personalized and bespoke shopping experience that leaves our customers feeling satisfied and confident in their jewelry purchases.
Silvarious Ltd. is more than just a jewelry store, we are also a point of interest in the Derby community. Our location at 49 Sadler Gate has been a landmark for many years and is easily accessible by both car and public transport. The store's interior is sleek, modern and immaculately designed, creating a warm and inviting environment for customers to explore our collection.
In conclusion, Silvarious Ltd. is the go-to destination for jewelry lovers in Derby and beyond, offering an exceptional range of quality pieces coupled with unbeatable customer service. Whether you are shopping for a special occasion or just want to treat yourself or a loved one, Silvarious Ltd. should be your first stop.
Location & Phone number
49 Sadler Gate, Derby DE1 3NQ, United Kingdom
Hours open
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Rude and unbelievably poor service to a loyal customer when something went wrong. In summary, they kept my broken ring for a year to be looked into and then gave it back to me with no resolution, to make matters worse the owner hung up on me! I’ll explain the details... Purchased an amber ring, which was lovely, however the amber partly broke. Upon returning to the store, they said they would return it to the workshop for it to be looked at. Silvarious then kept hold of the ring for over 11 months. I chased this up several times and was advised it was still not resolved. I understand part of this time was taken up during lockdown, but they’d still had the ring for over six months before lockdown started. Post lockdown I visited the shop and was told by staff they would look into what had happened to my ring, that they still had! I then spoke to them over the phone a few days later and was given the impression all would be sorted upon my next return to the shop. I then returned to the shop again and was told by the shop assistant that there was nothing they could do. So after keeping my ring for nearly a year, their resolution was nothing! Here’s your ring back, tough luck. I was surprised and disappointed to say the least so asked to speak to the manager, who wasn’t in the shop so the manager / owner was called by the shop assistant. The manager confirmed they were not going to do anything and I reiterated that I wasn’t happy. After feeling like I wasn’t being listened to, I was told by the manager / owner that I wasn’t listening to her numerous times and then she hung up on me, whilst I was in her shop. This was the worst customer service I have ever received in my life from the person who should be holding the highest level to represent her shop and brand. This was unprofessional, rude and quite embarrassing to be hung up on by the manager / owner whilst I stood in her shop. This jewellers stocks lovely items and I have bought many pieces from this shop over many years, this stood for nothing! Quite incredible and surprising to be treated in this way. Didn’t make me feel like a “valued customer” as they state on their website..."
"Great service and lovely staff"
"Very, very nice bits of silver"
"Great products, staff were more than helpful abd they have thoose eye catching pieces that you won't see anywhere else!"
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