The Groom Room Shirley
Winchester Road, Southampton, United Kingdom
About The Groom Room Shirley
Welcome to The Groom Room Shirley! We are a premier pet store and grooming establishment located in the bustling Shirley Retail Park in Southampton, United Kingdom. Our store caters to all your pet-related needs and is a point of interest for pet lovers in the area.
At The Groom Room Shirley, we understand that your pet is an integral part of your family, and we treat them as such. Our team of expert groomers is passionate about ensuring that your pet looks and feels their best. We offer a comprehensive range of grooming services that cater to all breeds and sizes of dogs and cats. From a bath and brush-up to a full grooming service, our experienced groomers use only the highest quality products and techniques to ensure that your pet looks and feels their best.
In addition to our grooming services, we also have a wide range of pet supplies and accessories available in-store. We stock a variety of food, toys, collars, leads, and more, to cater to all your pet's needs. Our friendly and knowledgeable staff are always on hand to offer advice and assistance, ensuring that you can make informed decisions about what to purchase.
Our store is conveniently located on Winchester Road in the Shirley Retail Park, with plenty of parking available on-site. We understand that pets can be anxious in unfamiliar surroundings, which is why we have created a calming and welcoming environment for them to relax in. Our establishment is specifically designed to make your pet feel at ease, with spacious grooming areas and comfortable waiting areas.
If you're looking for a trusted and reliable pet store and grooming establishment, then look no further than The Groom Room Shirley. We pride ourselves on providing exceptional customer service and high-quality care for your furry friends. Visit us today and see what makes us the go-to destination for pet lovers in Southampton!
Photos of The Groom Room Shirley
Shirley Retail Park, Winchester Rd, Southampton SO16 6TP, United Kingdom
Opening hours of The Groom Room Shirley
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of The Groom Room Shirley
"We always cut nails at the hedge end groom room but this time they were fully booked and we called shirley groom room we got an appointment at 2:45 p.m. since we live very far from shirley we left early but still got stuck in traffic on winchester road and arrived late for 10 minutes upon arrival they didn’t tell us anything that we were late, I wanted to go with the dog, as I did in the hedge end, but we were told I have to stay, they will pick him up, I said he always walks with me, he is so calm and he doesn’t twitch then and not afraid we always did it in hedge end but they said different rules here. I asked to call the supervisor when he came he told me we won't do anything anyway it's late your time came out his name is Phil. This is the worst service I have ever met."
"Disappointing! Today I called to make an appointment for nail clipping. When I called I got asked the question regarding my dog breed which I replied “American bully” this was when the phone operators behaviour changed towards me. Saying “WE DO NOT DEAL WITH AMERICAN BULLYS” and I said “i have previously taken my dog there for his nails clipping” this was when she said words of the effect that basically was accusing me of lying about my breed, I explained to her I attended the salon before without making appointments as nail clipping can be walk in and those times they have always accepted my dog however today I was busy so decided to call prior. I checked the groom room website where there is nothing relating to breeds that they do not work with. This is discrimination against my breed of dog and I also have a senior lab and I will return for any more services after this poor customer service. At no point did she apologise however just spoke down on me regarding my breed and then accused me of lying about my breed in previous session even though you can clearly see what breed he is!!"
"Brilliant very nice people brilliant with my dog they do a wonderful job when taffy comes out off there he looks like a different dog 5 stars all all round"
"Short hair FULL GROOM does not include a haircut. It's just a wash and nails. Why not call that wash and nails like everyone else on planet earth. Thankfully they gave me my money back."
"I use this service regularly for my Cockapoo. He gets groomed every 10-12 weeks and I have always been happy with the service provided. The ladies that work there are very friendly and ask you questions on the style and length of cut that you want. They even have a portfolio that you can look through if your unsure. They have a website that you can book online or you can phone them but you will probably have to leave a message and they will get back to you. My dog is quite a Barker and I know can be a handful but these ladies take it all within there stride and are very tolerant. I have nothing but praise for them. Thank you"
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