Anna's Dog Grooming
215 Derby Road, Chellaston, Derby, United Kingdom
About Anna's Dog Grooming
Welcome to Anna's Dog Grooming, located in the heart of Chellaston, Derby. At Anna's, we are all about pampering your furry best friends and making sure they look and feel their best. Our team of experienced dog groomers are passionate animal lovers who understand that every dog has unique grooming needs.
We offer a wide range of grooming services, from basic grooming such as nail trimming, ear cleaning and brushing, to more comprehensive packages that include full grooming, breed-specific styling, and even spa treatments like hydrotherapy baths and pawdicures.
Our state-of-the-art facilities are designed with your pet's safety and comfort in mind. We use only the highest quality equipment and products, including hypoallergenic shampoos and conditioners, to ensure your pet's safety and continued health.
At Anna's, we understand that leaving your pet in someone else's care can be stressful. That's why we strive to provide the highest level of customer service, and always treat your pet with the love, care, and attention they deserve.
Whether you have a small dog that needs a quick trim or a larger breed that needs a full grooming session, we are committed to ensuring that your pet leaves our salon looking and feeling their best. So why not treat your furry best friend to a day at Anna's Dog Grooming today? You'll be amazed at the difference it makes!
Photos of Anna's Dog Grooming
MY TATTOO STUDIO IS NOT IN THE DOG GROOMERS, 215 Derby Rd, Chellaston, Derby DE73 5SE, United Kingdom
Opening hours of Anna's Dog Grooming
Monday:
09:00 - ?
Tuesday:
09:00 - 07:00
Wednesday:
09:00 - 07:00
Thursday:
09:00 - 07:00
Friday:
09:00 - 07:00
Saturday:
09:00 - 07:00
Sunday:
? - 07:00
Reviews of Anna's Dog Grooming
"Anna is great with our rescue cockerpoo, Rosa, who's now had 2 shampoo and sets!"
"Very very good, our 2 little girls havnt looked so good and both were calm and not anxious when picked up unlike all other groomers. Good price to and friendly so surprised to hear of bad experiences."
"I took my two Cockapoos to Anna to be groomed in an effort to support a local business particularly in these times. One dog was in for a full adult groom and one dog (puppy) was in for her first puppy groom. I provided Anna with a print out picture of exactly what type of cut I wanted and I left this with Anna for her to refer back to when required throughout the groom. Prior to leaving, I described and discussed what was to be done very clearly to Anna and her colleague. When I fetched my dogs, I was shocked and horrified at how they looked. I have listed the issues below: 1) Their ears had not been cleaned at all which in my view is a basic hygienic routine as part of a standard groom. 2) Their hygiene/sanitary areas had not be washed or even cleaned properly, which is an issue on longer haired breeds like Cockapoos. 3) My dog who had the adult groom had been completely shaven and was uneven with random tufts sticking out. Weeks later, I found myself cutting bits of fur that had not been cut properly. She still looked terrible and was recovering from such a terrible groom over two months later. 3) Anna and her colleague had completely ignored the type of cut we were looking for and any specific requests such as keeping the adult dog's eye lashes. No groomer we have ever used before has ever outright and blatantly ignored any specific requests. After all, you’re PAYING for the service, right? 4) Usually when I fetch my dogs from the groomer, they smell so fresh however, I questioned whether they had even had a bath as they didn't smell anywhere near as nicely shampooed as we've found from every other groomer. 5) To top it off, the price we paid for such a negative experience was nothing other than unbelievable. The puppy groom was only £5 less than the adult groom which was £35 totalling £65 altogether. I really don’t know how Anna has calculated her pricing structures… Anyway, in an effort to try to resolve the issues and in order to try to avoid leaving a poor review (trying to protect local businesses in the area as much as possible), I contacted Anna via email to try to discuss and address my concerns. Initially I had to chase Anna for a mere acknowledgement of my email, to which she eventually replied some five working days later. Anna's responses to my email were obstructive, unhelpful and far from the customer service you expect when paying for a service. The issue remains unresolved as Anna shut us down with an email saying “Sorry no Regards Anna” when we asked if there were any ways in which we might be able to resolve this. I would never use Anna's Dog Grooming again and would actively encourage any dog owner who is thinking of using her NOT to. I’d like to respectfully suggest that Anna returns to basic dog grooming learning and enrols herself onto a customer service course."
"Very satisfied, good service, was very happy with the results, would certainly return."
"Anna is professional, friendly and efficient. Absolutely love the results. Anna groomed our two Cairn terriers today. They are rescue dogs and aged 10 and 11, so a little nervous. Anna's patience and experience made them feel relaxed and they had the full works. Both dogs look amazing, can't thank you enough xxx"
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