Polka Dot Travel 41 Castle Street, Shrewsbury SY1 2BW
About the Business
Polka Dot Travel, located at 41 Castle St in Shrewsbury, is a leading travel agency in the United Kingdom. As one of the top establishments and points of interest in the area, we are committed to providing exceptional travel services and unforgettable experiences to each and every one of our clients.
Our team of experienced travel advisors specializes in personalized travel planning, offering a wide range of services that cater to every type of traveler. Whether you're planning a romantic getaway or a family vacation, our team will work with you to create a customized itinerary that meets your needs and exceeds your expectations.
At Polka Dot Travel, we pride ourselves on our expertise in all aspects of travel, including flights, accommodations, transportation, activities, and tours. We work with trusted partners all over the world to ensure that our clients receive the best value and highest quality travel experiences.
In addition to our travel planning services, we offer a range of other resources to help our clients make the most of their trips. This includes travel insurance, visa assistance, currency exchange, and more.
At our office on Castle St, you'll find a warm and welcoming environment where our team is always ready to assist you. Whether you're planning your next adventure or need assistance while on the road, we're here to help.
In short, Polka Dot Travel is the ultimate travel resource for anyone looking to create unforgettable memories. With our passion for travel, dedication to quality, and commitment to personalized service, we're here to help you explore the world with confidence and ease. Contact us today to start planning your next adventure!
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Location & Phone number
41 Castle St, Shrewsbury SY1 2BW, United Kingdom
Hours open
Monday:
09:15 - 17:30
Tuesday:
09:15 - 17:30
Wednesday:
09:15 - 17:30
Thursday:
09:15 - 17:30
Friday:
09:15 - 17:30
Saturday:
09:15 - 17:30
Sunday:
Closed
Reviews
"Absolutely appalling service, promised call back or email as could not give price for a holiday when went in, 6 weeks and still nothing. DONT BOTHER GOUNG HERE"
"Very helpful travel agent, I have arranged many holidays using them. I would recommend them to look for holiday packages."
"Original booking was great....as was paying balances arc. Staff were lovely and accommodating. However, less than 2weeks before we were due to fly out we received an email to say that we would be charged an additional fee by the hotel for resort fees. After days of phone calls and being told not to contact their agent or hotel, I was starting to get stressed out because we were (quote) ' guaranteed no hidden or additional fees'. We were told that we would have to pay and try to claim it back, then told to talk to the hotel manager when we were there, then told 'it's not our fault.... the lady who served us even confirmed that she remembers that we had paid for a more expensive hotel to guarantee that there would be no additional costs!! In the end I contacted the hotel directly who simply explained (within an hour of my email) that the resort fees were not applicable to us, only to reservations from september onward. I informed polkadot of this and STILL haven't received any form of apology for the stress caused as a result of them miss-informin us of these fees. Overall: great agents but only when things are going smoothly."
"Great Travel agent. Have booked here previously. They have given the staff decent kit to help them which is good to see. They are obvioisly investing in IT and I prefer these smaller companies most of the time. Much more personal experience for sure."
"Really helpful staff, pleasant courteous and willing to assist in any way. They got js a great deal for our holiday. Cant recommend them highly enough!.they were brilliant! Thanks so much for all your help"
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