DFS Christchurch

"I’ve been looking for a nice sofa for a while now, few times I’ve popped in to DFS Christchurch store. There’s one particular member of staff(woman with straight, darker shoulder length hair, wearing glasses) that somehow I’ve found very unpleasant and unfriendly. That’s a shame for DFS to have staff like she’s, I’ve felt ignored, no help or advice. Such an unsatisfactory experience!"

"When to look for a settee very disappointed when they said there was a 12 week delivery time"

"Just went for browse to get some ideas of sofas we maybe interested in did approach member of staff who was very helpful & knowledgeable so went away with good possibilities & most importantly measurements. & of course pricing."

"Good selection of sofas. But be careful if you choose a material sofa without seats or backs not attached. Constantly pushing them back. Just would not have that again, but may just not be our cup of tea. Leather sofas much more robust."

"Super friendly and helpful staff. My partner and I had a wonderful experience browsing in store. Staff went above and beyond for us. When we couldn't find what we were looking Sollie jumped into action and took excellent care of us. With her knowledge of products she found us exactly the sofa bed we were looking for in seconds! We chose the 0% finance option and Sollie expland everything in detail ensuring we understood everything, before then proceeding to have her bubbly and friendly colleague come double check everything with us before signing on the dotted line. I can confidently say that DFS Christchurch has a fantastic team who know what they're talking about and with this are able to guide customers to the exact sofa they are looking for. No pressure, no obligations just good old friendly customer service and care. In hopes of achieving 100% customer satisfaction. Gold star service and we are thoroughly looking forward to the arrival of our new sofa bed. Thank you!"