Trent PTS
About the Business
Welcome to Trent PTS, an established health institution that is a point of interest in Derby, United Kingdom. Our main location is situated at Woodlands Lodge, 109-111 Uttoxeter New Rd, providing convenient access to all.
At Trent PTS, we are committed to providing high-quality psychological and therapeutic services to individuals across the region. Our team comprises dedicated and experienced professionals who deliver personalized care and support to meet the unique needs of each patient. We offer a range of evidence-based treatments, including cognitive-behavioral therapy, interpersonal therapy, and mindfulness-based therapy, among others.
Our services are available to people over the age of 16 and cover a range of mental health issues, such as depression, anxiety, trauma, bipolar disorder, and personality disorders. We work in close collaboration with local healthcare providers and organizations to ensure that patients receive the best care possible.
Trent PTS is committed to a patient-centered approach, and we strive to create a welcoming and inclusive environment where patients feel comfortable and safe. We recognize that seeking help for mental health issues can be challenging, and we aim to make the process as smooth and stress-free as possible.
Our institution also houses a range of resources and materials that are available to patients and their families to support their mental and emotional well-being. We are continuously updating and improving our services to ensure that we are providing the highest standard of care.
Visit us today and take the first step towards improving your mental health and well-being. Contact us for more information, or book an appointment online to speak with one of our specialists. We look forward to welcoming you to Trent PTS.
Location & Phone number
Woodlands Lodge, 109-111 Uttoxeter New Rd, Derby DE22 3NL, United Kingdom
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Got in touch with Trent PTS as I needed help, and all they done was ask me silly questions about how much coffee I had, how much alcohol I had, when all it made me feel like I was a number.... not an actual person they didn't show any sympathy or empathy or any understanding at all. After the phone consultation i felt worse than I did before"
"I reached out to Trent PTS last Thursday (Sept 27th) when I was completely overwhelmed with depression, anxiety and suicidal thoughts. I was told they would get back to me within 24 hours. 4 days later they finally get back to me and tell me I can speak to someone in November. I don't have many more days like last Thursday in me. I warn anyone who is feeling low, not to expect much from this service. [Edit] 2 weeks out from my appointment, after waiting over a month; they have emailed me saying they can't keep it."
"Helped me when I needed it. Simple as that.listened and gave me a plan and a direction which worked for me. I am still following their advice and when things are tough it helps. Thanks for the support."
"My therapist is really nice, I'm happy with how I'm treated by her but on the other side the reception staff are hideous! I've heard them talk about patients numerous time, I really don't want to know about Joe blogs. This has happened since day one of going. Today I accidentally turned up to the wrong appointment, the receptionist was down right rude, she picked up the phone whilst talking to me! I'm currently at pts due to anxiety and i don't think getting me to shout my information really loud is going to help. When she still couldn't hear me she pulled a face and asked me to repeat it louder. This and numerous other things she did within the 10 mins of me standing there were enough for me to stop going. If that's what I have to face every time then it's not good enough. Please send them on communication courses. I feel you have the wrong people working for a physiological service. This isn't just a malicious message for the sake of it, I very very rarely complain but this time it needs to be said."
"Lovely staff, everyone is really firnedly and looks after you very well. My therapist was so friendly and warm, she talked me through everything and made me feel at ease to open up. I feel like me again, and I can not recommend them enough. Thank you, thank you, thank you!"
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