About Acenden
Acenden is a renowned financial institution with a well-established reputation for providing unparalleled financial services in the United Kingdom. Located in the breathtaking Maidenhead office park, Ascot House, Acenden is a true point of interest that attracts a diverse clientele from across the country.
At Acenden, we are committed to serving our customers with the utmost integrity, professionalism, and excellence. Our team of experienced professionals is dedicated to providing unique and personalized solutions to our clients, ensuring that they meet their financial goals and objectives.
Our establishment offers a wide range of financial services, including debt management solutions, loan servicing, mortgage administration, and mortgage servicing. Our services are tailored to meet the varying needs and preferences of our clientele, and we pride ourselves on our ability to achieve optimal outcomes for our customers.
Our Maidenhead office park location is a perfect representation of our institution's commitment to quality and excellence. The park is home to some of the most sought-after commercial spaces in Maidenhead, and our premises at Ascot House is no exception.
At Acenden, we understand that every financial situation is unique and requires a customized approach. With this understanding in mind, we provide our clients with personalized guidance and support to ensure that every step towards their financial freedom is with confidence and ease.
Ultimately, our goal is to help our clients achieve financial success and stability. If you're looking for a reliable financial institution that places your interests first, look no further than Acenden. Join our growing list of satisfied clients today and experience the difference our unique and personalized financial solutions can make.
Photos of Acenden
Ascot House, Maidenhead office park, Maidenhead SL6 3QQ, United Kingdom
Opening hours of Acenden
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Acenden
"15 years gone 10 years more to go Only problem was in first couple of years, as I was getting hit with a lot of £70 charges. Getting on top of it now. Staff been very helpful. ( Am I able to claim the heavy charges back to my account )"
"Absolute sham. Constantly giving the wrong information. Made a complaint wasn't followed up on their part."
"Been with this company 17 plus years. Cannot fault them, if I'm late a month they are fine, let me spread the payment over 3 months.. had a payment holiday during covid, easiest thing in the world. I don't understand all the negative reviews. Been absolutely faultless for years"
"Absolute appalling customer service, advised to send a letter by email to the email they gave me, then after waiting 4 weeks for a response, turn around and say they don't accept changes by emails, it has to be in the post, WHY? what is the difference?, they don't even respond to their messages, very poor service indeed"
"Have to say I agree with all that is said. I had a letter confirming a change in interest rate - reduction - yet my mortgage payment was going up - phoned to see why - first of all was told it was due to when I paid in the month - hasn't changed in months - then it was a combination of all sorts of other things but still no plausible explanation. There are some nice people work for them who must get very jaded with their practices but other than that I cannot recommend at all and the link to Lehman Brothers does definitely say it all. I joined this company after being with another poor mortgage company only to find that they are now both part of the same overall company!"
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