AMPM Taxis

"Appalling customer service! Return taxi booked well in advance of event. Confirmatory e mail received, only to be cancelled several days later with no explanation as to the reason why?! Phoned to enquire why and was met with complete indifference by the call handler. To give them 1 star is being generous! DO NOT USE THEM!!"

"Booked AMPM for company event. Driver was on time, smart and courteous. Cab smart and clean. Pick up for return journey was again on time. On line driver tracker and car information sent via text, great communication and price very competitive. Thank you"

"Called to book a taxi from a wedding venue back to our hotel. Was informed it was on its way and then asked to provide directions. Provided directions and advised to call when the taxi was at the venue to be sure that they could find us and was told that they wouldn’t call because I have an EU number (which is free to call from the UK) and so when I reiterated the directions I was told that they ‘wouldn’t have someone wandering around the venue trying to find us’. When I agreed and said that was not what I had suggested and again repeated the directions to where we were within the venue the man hung up and no taxi ever arrived. Really rude and left us stranded trying to order another taxi purely because they couldn’t follow simple instructions to pick up from a well known wedding venue. Just useless."

"I don't think they even deserve 1 star. I called them to ask for a price, and they swore at me multiple times when they miss-heard me when I attempted to explain to them where I wanted to go. Totally unprofessional. I don't know about their drivers, but their call centre customer service is dreadful. Avoid this company like the plague."

"Excellent service. Call answered promptly by helpful staff and car with friendly driver arrived on time."