Bridgfords Sales and Letting Agents Stafford

"The team managed my apartment in Stafford for rent. Unfortunately paperwork like the electrical safety document was not kept up to date and I found general quoting on remedial works to be expensive and without much rigour. A problem with a leak was handled poorly with the plumber and I have never had an explanation as the cause and damages in a neighbouring flat. Communications with the tenant on exiting the apartment were not clear and caused some issues with moving back in. Generally, nice people but admin needs improvement."

"At the age of 73 I found myself selling a house for the first time a daunting task. The staff at Bridgfords I came in contact with, Alison, Michael, Annette and Sue were amazing. They supported, guided, reassured and went the extra mile in many ways. The customer service was in my opinion second to none An excellent team providing a positive experience. My sincere thanks to you all."

"We have dealt with Bridgfords for almost 30 yrs, first with the letting of our flat which was managed by Stephen, who was unwavering in his courtesy and support and was always available and willing to assist us. We recently sold our flat through Bridgfords and once again the service was superb, with both Stephen and Alison always ready to lend a hand. Thank you, Bridgfords and especially Stephen, for taking such good care of our property and offering such excellent service."

"Stephen Barber is an extraordinarily professional, super efficient, thorough, knowledgeable and personable employee. He is one of the most efficient people we have ever worked with. The speed of his email responses and subsequent follow-up work concerning the properties he manages for us is legendary! In addition, he sometimes goes above and beyond normal expectations, helping us with various issues to do with our properties. He deserves every accolade available!"

"As a buyer, my experience with Bridgfords was terrible in that it was non-existent. I made contact with Bridgfords around five times about a couple of properties I was interested in, by phone, online and in person. The phone always went to voicemail, no one called back. My online query was answered a week late after an offer went in on a property and after I left the city. And in person, I was told that the property was under offer with absolutely no interest shown in asking me what I was looking for or alternatives offered. I don’t know what their issue is but I blame the management regardless. I wouldn’t recommend to sellers either if they aren’t getting your property to the widest audience possible."