Heald Nickinson Solicitors
Knoll Road, Surrey, United Kingdom
About Heald Nickinson Solicitors
Heald Nickinson Solicitors is a reputable establishment located at the heart of Camberley, United Kingdom. As a team of experienced lawyers, we provide proficient and trustworthy legal services to help our clients navigate their way through various legal challenges. With our offices situated in the prestigious Lansdowne House on Knoll Road, clients can enjoy a serene environment that is conducive for effective consultations.
At Heald Nickinson Solicitors, our team of skilled lawyers possesses a wealth of experience in different legal areas such as commercial law, intellectual property, employment law, and more. We offer tailored legal advice and solutions to individuals and corporate entities alike. With our commitment to providing excellent client service, we ensure that our clients have easy access to legal assistance whenever they need it.
Our institution is not only an established legal firm in Camberley, but it is also a point of interest for anyone seeking legal solutions. Our team of dedicated lawyers provides personalized service tailored to meet each client's legal needs. As a result of our unwavering commitment to providing superior legal services, we have established ourselves as trusted advisors to clients in Camberley and beyond.
In summary, Heald Nickinson Solicitors is a reputable legal establishment located in the heart of Camberley. We offer excellent legal services and are committed to providing personalized solutions to our clients. As a point of interest for anyone seeking legal solutions, we take pride in delivering exceptional service to our clients.
Photos of Heald Nickinson Solicitors
Lansdowne House, Knoll Rd, Camberley GU15 3SY, United Kingdom
Opening hours of Heald Nickinson Solicitors
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Heald Nickinson Solicitors
"Myself and my husband have used Heald Nickinson several times over the last 15 years for conveyancing, probate and Will writing and have found their service to be exemplary and professional. We wouldn’t use any other firm for legal matters."
"Had to go in to hand in some documents to be photocopied as I’m owed inheritance. A simple task one might assume. The receptionist is SO rude and was highly inconvenienced by my existence and also because I came ‘at lunch time’ - it was 2pm. The woman who came downstairs to photocopy my documents (all two of them) was also not welcoming at all. If the NHS staff can put a smile on their face for 13.5hrs during their shift and save lives in the process then I’m sure you can manage to be polite at 2pm during your 7.5hr shift."
"Massive Thankyou to Matthew from Heald Nickinson, we came to Matthew due to a big problem I had with my franchisor and the need to get out, he was always there to answer our questions and helped me get out of what looked to be another 4 years of torture. Thankyou Matthew"
"Poor experience so far. Receptionist always seems inconvenienced when you call through and the price of the quotes they charge seems extortionate when you find out some of their solicitors work part time hours. Not ideal when you’re trying to move forward with buying a property against a timely deadline."
"My wife and I would definitely NOT recommend this firm of solicitors. In our opinion they were rude, obstructive, created problems instead of suggesting solutions, and made the ‘Completion process’ on the sale of a high value property an absolute stressful nightmare. Due to our solicitor (senior partner, Tony Struve) not processing certain undertakings in time, payments into Heald Nickinson could not then be distributed out on the Friday. Despite numerous urgent emails and attempted phone calls on the Monday morning, we were unable to speak to anyone and payments had still not gone out (various interest and redemption fees were just about to be charged again). All the telephone lines were dead and I was on the verge of calling the police, until my wife dropped everything, drove to their offices and refused to leave their reception until the various transfers had been completed. She was there approximately 3.5 hours trying to sort out this mess. We have taken video footage in their reception of a solicitor who doesn't even work directly for Heald Nickinson trying to sort out these payments, shouting down his mobile at Tony Struve, the Senior Partner to be quiet and listen whilst he tried to facilitate the transfer of huge sums of money using notes literally on scraps of paper which my wife had to verify whilst sitting in reception! (all without her ID being checked, she could have just been someone who had walked in from the street!). Our own senior solicitor couldn’t seem to find the relevant emails with all the financial information sent during the previous week which had been verified by their accounts department. Tony Struve spoke to us as clients, and dealt with third parties with such arrogance that we spent huge amounts of our time just smoothing feathers in his wake, and having to then redo the work we had paid him to do as people refused to work with him. We would specifically ask him to telephone us rather than email when something was urgent or when we were travelling with no access to emails, he would just simply ignore our requests and send obtuse emails anyway. More seriously, when we requested a Statement of Account from the Senior Partner, we were informed that they were too busy to produce one (or due to Covid, they were too short staffed to do this!) It was confirmed by another solicitor that this information was available at anytime but despite repeated requests (approximately five!) we still were not furnished with these figures and repeatedly rebuffed. Before our completion date we asked what the ball park likely completion fees would be on the day so we could plan our finances. We started asking for this information at least 1 week before the expected day but only received the figure approximately two hours off the completion deadline, which of course gave us no time to check these fees were correct or indeed that they were as originally quoted (they were not, the charges were significantly more). Of course we didn't have time to disagree with these charges which were taken straight out of our monies without agreement. When we flagged that we didn't agree with the amount charged but could discuss it later, Tony Struve stated by return email that he wouldn't adjust the amount charged by one penny! There were countless other issues with this company, we have certainly never dealt with any firm of solicitors, in our opinion who were more rude or inept. We have not given this review lightly. After the experiences outlined above, we tried to talk to the Senior Partner responsible for Customer Complaints. He wouldn't either discuss or meet with us unless we had put everything in writing first so he could 'consider the issues'! Again, the clients doing the work. We most definitely would NOT recommend this company’s services and are now using another firm who are an absolute delight, and completely transparent with their fees. 1 * is too high a review in our opinion for Heald Nickinson. Our next correspondence is to the Law Ombudsman."
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