Lifetime Legal

"I was required to sign up to Lifetime Legal by Romans Estate Agents, because I was buying a property marketed by Romans. In all my years, I have never come across this requirement before. I assume Romans get a cut of the fee. Then, without any forwarning, I'm told I will be billed monthly by Lifetime Legal for services I neither need, nor want. Feel ripped off and misled."

"Abysmal service from start to finish. They were Romans estate agents "Recommended Solicitor", it turned out they weren't a solicitor at all but a middle man who charged more than if I had gone to the solicitor directly (confirmed by the solicitor). The solicitor they put me in contact with was next to impossible to get hold of for weeks. The buyer of my flat also used Lifetime legal and their solicitor was even worse, they didn't have a direct phone number!! And we later found out they had sub-contracted out the dept to India. Even after Lifetime legal stated on their website "When you instruct us we provide you with the direct dial telephone number of your lawyer.", this was not true at. It simply could not have been any worse, it took a simple transaction months extra which led to a huge increase in costs. I just wish I had read some of the reviews of here for conveyancing, it is a lesson learnt. DO NOT USE FOR CONVEYANCING YOU WILL REGRET IT In reply to the Response from the Owner: I complained numerous times over the 7 months it took to sell my flat in a chain free transaction. Lifetime Legal, specifically Amy Temple and Rachel Searley, are aware of how bad these solicitors are, so this isn’t new feedback you are receiving. I asked to see details of your “regular reviews” of the solicitors in questions but was told you aren’t able to share that. And reviews I have read online show this is far from an isolated incident. I was even told by the Romans estate agent that “he has had a couple of people tell him how bad lifetime legal are and wanted to pass on further information to his area manager”. To date I have had no one follow up from Lifetime Legal on how bad their solicitors were. Are Pro Conveyancing and Saracens still on your panel, Adam? I see from google reviews on Pro Conveyancing that fellow customers of Lifetime legal have been recommended them within the last few months, and had an awful time, despite me giving terrible feedback to you months ago. Which suggests your attestation you "take feedback seriously", is a bit hollow! I should add that the final bill was £1,971.60 and my solicitor confirmed it would have been roughly £1200+VAT had I gone directly with them."

"Connor was extremely helpful in giving me advice re a future house purchase and the assistance that Lifetime Legal would provide - following up with an informative email. A great help for me so 5* for Connor!"

"I was contacted by Mr Connor King in regards to the sale of my nans property as we had trouble in contacting Lawcomm Solicitors. During our phone call Connor was extremely helpful and very quick in responding as and when stated. He helped me deal with a lot of different issues in a very prompt manner. 5⭐ rating for Connor alone"

"FRAUD ! Stay away from them as they are the biggest fraudsters i have dealt with. I cannot stress this enough that please find an individual solicitor yourself to close the deal of the house rather than using ANY of their services ! GROSS !"