Office Of The Independent Adjudicator
57-75 King's Road, Berkshire, United Kingdom
About Office Of The Independent Adjudicator
Welcome to the webpage of the Office of the Independent Adjudicator (OIA), located at the Second Floor Abbey Wharf in Reading, United Kingdom. Established as an independent body, the OIA is a point of interest for students and universities alike. Our role is to provide an impartial and fair assessment of student complaints and appeals against universities in the UK.
At the OIA, we understand that sometimes students may face challenges or issues with their university, which can be stressful and overwhelming. That's why we're here to help. Our team of experienced and knowledgeable professionals is committed to ensuring that students receive fair and just treatment in all their academic endeavors.
As an institution, we pride ourselves on our transparency, accountability, and integrity. We ensure that all complaints and appeals are handled in accordance with our high standards and best practice guidelines, and we strive to maintain a positive and respectful relationship with all parties involved.
The OIA is committed to delivering first-class service to all students who seek assistance with academic disputes. Our expertise lies in handling cases involving academic misconduct, plagiarism, marks and grades, decisions taken by degree-awarding bodies, and more. Our fair and impartial approach ensures that students receive a fair hearing and that universities receive an unbiased assessment of the case.
Our location in Reading, home to several prestigious universities, positions us at the heart of the UK's academic landscape. The OIA collaborates with universities across the country to maintain the highest standards of academic integrity and uphold the reputation of the UK's higher education system.
If you're a student or university administrator in need of expert advice and assistance with a complaint or appeal, the OIA is here to help. Feel free to get in touch with us today for prompt and professional assistance.
Photos of Office Of The Independent Adjudicator
Second Floor Abbey Wharf, 57-75 King's Rd, Reading RG1 3AB, United Kingdom
Opening hours of Office Of The Independent Adjudicator
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Office Of The Independent Adjudicator
"Completely useless and not independent as they say as they side with the Uni even when they lie about you even when you have evidence about lies This place should be shut and replaced with an unbiased ombudsman"
"Highly communicative, professional and transparent. The problem is that of their authority being limited to handling only one problem at a time adding to the irrationality and time consuming aspects and only confirming if the university has followed its own procedures or not which is not done properly either as they are reckless with considering evidence! Nobody (not even The Office for Students) is monitoring universities' policies and procedures - especially with the case of Collegiate system of somewhere like Cambridge where there are so many conflicts of interest present in various overlapping sectors and roles. In a nutshell, the services which are mainly paid by the students are working in favour of corporate universities!"
"Absolutely poor service, they don't consider anything that you say. They are very humilulative in how they deal with your case as they do not consider the truth and will use other information that is not relating to that peace of work towards you thereby twisting any evidence that you have proven. They don't bother with your evidence and just think about protecting the university when in fact they should be thinking of supporting to stop the university from needing to go to court. I wouldnt bother my arse with these people or Stephanie Talliss-Foster. If you feel that your case qualifies for court then go for it because the OIAHE are all lies. They don't care about anybody and just think about the university. They should be suied. I would give a no star if I was able to."
"The OIA doesn't deserve any stars at all. It is an absolutely useless institution, blindly biased towards the universities. It doesn't even follow its Scheme Rules. It doesn't consider that a university hasn't complied with the Good Practice Framework recommendations for handling academic appeals and student complaints. The OIA shouldn't be on the Ombudsman Association's register as it has no regard for the Association's principles of good complaint handling and good governance. It simply needs to be dissolved as it doesn't appear to serve its intended purpose to fairly and impartially review complaints. It abuses its position of power with impunity. Sadly, many students' lives have been / are being ruined by this institution because of the low standards of probity and propriety in its complaint decision making conduct. The OIA definitely needs to be investigated. There won't be a shortage of people willing to testify with supporting substantive evidence. These Google comments are indeed genuine."
"Thank you so much for all your help and support and for winning my case for me. I have found them completely impartial and fair. If you have exhausted all the university internal procedures and still feel you are being unfairly treated, then I strongly encourage you to contact the OIA. I had a complaint made against me that was nonsense to be honest, resulting in me getting a written warning against my academic file which would have made me look bad. It was investigated badly by the university, and my appeal was dismissed. The OIA not only got the written warning revoked, but an apology from the University and compensation. Also the OIA wrote to the University with a full description of how they had wronged me and what outcome they expected. What was refreshing after 18 months of my uni time being ruined, was having someone else on my side. So, I am unsure why the OIA have such bad reviews? Either students are just unhappy because they didn't get the outcome they 'wanted' or this is Universities attempts at putting students off using the OIA. It is a big step to take on what feels like a whole institution, but please don't let the negative comments put you off if you genuinely feel you are being wronged."
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