ScS - Sofas, Flooring & Furniture Bedford Road, Aberdeen AB24 3LJ

"Ordered a sofa, well over £1000 I will add (you'd expect pretty smooth delivery and customer service). We are expecting a Baby in 1 or 2 weeks now and already have a wee boy so we wanted a large sofa and scs said it would be beginning of March we would get it. Now we are told 11th April!! So now not only does my heavily pregnant partner have to sit on the floor or a garden chair, but once she has her planned C section she can look forward to getting home with our baby to be uncomfortable and sore sitting on the floor or whatever. Absolutely shocking, you's shouldn't sell stuff you can't deliver! Just a let down of a company, wouldn't order from Scs unless you can pick your sofa up yourself, be prepared to wait months and months for it.."

"I would give 0 stars, I don't recommend this company at all. I bought 2 sofas and I only received one sofa and it is missing the feets. I phoned them many times to get the other sofa but they are making excuses. As well as the staff unhelpful."

"Can't fault aberdeen store have bought before without any issues and same this time James was lovely made a coffee for us while we browsed I purchased from the shop floor and am delighted with my sofa no issues with delivery either"

"I wish I'd read the reviews before ordering a carpet! Can I give zero stars? Bought a carpet from SCS in August. After ordering the carpet I was pestered by email to give a review (before actually receiving it) so here we go.... Several weeks after buying the carpet I was contacted to arrange a day for fitting. Date booked and I took a day off work (I'm self employed so don't get paid for days off). Waited in all day, no-one arrived! You can't call your local branch directly so I called head office. They gave me the fitter's number and told me to call him which I did. He said he went to collect the carpet earlier in the week from Scs but it was damaged so cancelled the job. Scs were supposed to let me know which they didn't. Another call to head office who said they'd get someone to phone me. Hours later someone phoned to say they'd get another carpet ordered. When the replacement eventually arrived I got a message asking me to call head office to arrange fitting. I called and was told 'we can't arrange fitting, please call distribution centre'. I called and was told 'we can't arrange fitting please call head office'. I called and was told 'we can't arrange fitting but will transfer you to Aberdeen distribution.' Aberdeen distribution centre said we can arrange fitting but the person who does that isn't in today, we'll get him to call you. Note that when you phone scs you go straight into a call centre holding queue which can take ages. Lost count of how long I've been on hold. Hopefully someday soon I'll get a carpet but I'm not holding my breath.... What a shambles of a company. UPDATE: carpet was due to be fitted today. The email from SCS states that the fitter will call on the morning of fitting to confirm time. Unsurprisingly I've heard nothing. Another day's wages lost for another no show. I will now be demanding a refund and going somewhere else that can actually deliver a carpet."