Holiday Inn Express Burton Upon Trent, an IHG Hotel

"We have previously stayed at this hotel numerous times and had great experiences. We needed to book for a few occasions this year but all the dates we put in it kept saying not available. We thought this was odd so asked a friend to call in for us. The hotel is currently being used for alternative purposes and not available to book for at least a year. After what my friend saw whilst there not sure I would use this place again unless it has a complete refurbishment! I bet the nursery next door and other businesses nearby have concerns about it's current use. Nothing on IHG website tells you the hotel is closed. It allows you to search dates and then shows alternative hotels nearby."

"This is no longer a hotel, it is currently a scabies infested immigration centre. Do not waste your time trying to book here as you won’t get in, they’ve taken a 2 year contract out and sacked nearly all of the staff… Holiday Inn - never again!"

"We booked a room for 2 adults and 2 kids for 2 nights with breakfast for just under £200. When we arrived the room tariff was £189 per night so I'd recommend booking in advance. The rooms were clean and the staff were helpful and friendly. Room service is available but we didnt use it. Breakfast is relatively basic but was cooked well and served fresh. Options were sausage, bacon, beans and scrambled egg. 3 types of cereal. Brown and white bread. Croissants and mini muffins. Fruit and plain yogurt. Fruit juices and tea and coffee. Issues were that the room was too small for a family of 4. The room was stuffy and too warm even with the window open and air con on. The air con was loud and didn't appear to work very well. The duvet was really thick which didnt help with the room being so warm too."

"Great place to stay and what's good is you are able to take your dog with you.been there twice now once in June and once in July. Going back in September for couple of days. It's a fantastic place to stay.there a menu which is just kept simple but food is fine.there a pub you can go too its couple of mins walk. I would recommend this holiday Inn"

"Our two night stay was comfortable and we would consider visiting again. The room was ideal, well laid out and high quality bathroom fittings and lighting etc. Comfy bed and nice and quiet even with the A38 not far away . The breakfast however was disappointing, very basic and the food and coffee was of quite a poor quality. Staff were friendly and helpful, overall good experience. A very disappointing aspect was the £3 charge per night for parking, this was a blatantly unnecessary charge. I could understand if the hotel was in a city centre setting with limited parking around the hotel, but even then it would be unfair. This money-grab somewhat tarnished the visit and we would probably opt for the premier Inn further up the road next time in honesty."