Oakwood Surgery
380 Bishops Drive, Oakwood, Derby, United Kingdom
About Oakwood Surgery
Oakwood Surgery is a comprehensive health institution located at the heart of Derby, United Kingdom. As a well-established point of interest within the community, Oakwood Surgery has been providing quality healthcare services to the residents of Derby and its surrounding locations for many years.
Our hospital offers a diverse range of medical specialties, from general practitioner services to specialized care for chronic illnesses. Our experienced and knowledgeable health professionals work together closely to ensure the best possible treatment options for each and every patient.
We understand that healthcare needs can be unpredictable, which is why we offer flexible and convenient appointment scheduling to accommodate our patients' busy lifestyles. Whether you need a routine check-up or you're dealing with a complex medical issue, our team of experts are here to provide compassionate and personalized care.
At Oakwood Surgery, we prioritize patient-centered care, understanding that every individual who walks through our doors has unique medical needs. Our hospital is equipped with state-of-the-art technology to ensure accurate diagnoses and effective treatment plans. Additionally, our medical staff are continually updating their knowledge and training to stay at the forefront of the latest medical advancements.
We take pride in being a trusted establishment within the Oakwood community, and we're committed to delivering high-quality medical care to our patients in a welcoming and comfortable environment. If you're looking for reliable healthcare services in the Derby area, look no further than Oakwood Surgery.
Photos of Oakwood Surgery
380 Bishops Dr, Oakwood, Derby DE21 2DF, United Kingdom
Opening hours of Oakwood Surgery
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Oakwood Surgery
"Every single day since moving to this surgery, i have called 8am on the dot and it says straight away after choosing option 2 to book an appointment, they are receiving a high volume of calls and to call back later and then cuts off. I repeatedly call back and it does the same, until someone finally answers to inform me all the appointments have gone and to try again tomorrow. I’ve asked if i could come in to book an appointment to be told ‘No! You cant! We’re a very busy surgery’. I have medication on repeat which i needed to get put back on repeat as i have moved house and had to change surgeries. I am down to my last strip which was explained to the receptionist, and was just told, ‘you just have to keep trying to call’. Absolutely disgusting. I am now looking for a different doctors surgery."
"If I could give zero I would over their lack of care and duty of care to my 85 year old mother who requires vital heart medicine is shocking. Despite repeated trying by phone and even letter for the last two weeks and the one contact occasion resulting in broken promises of prescription by the senior staff she is now out of medication. This is the second year running this has happened. No contact with her over flu vaccine or covid booster either. No access to website via google page so can’t get email contact details either. Shocking - shame on this practice. This follows months of closure too"
"Even before the Pandemic, there was a national shortage of GPS and the Park Medical has been no exception. This has been a very stressful time for the NHS. GPS have family’s too that have had Covid and they have still been working at home while looking after them. We now have three surgeries we can go to if we are able. The telephone service does need looking at Its very frustrating to ring at 8 and to get through and then be cut off. Only to wait another hour to be told there are no appointments. Receptionists need to understand that people who are unwell and anxious are not at their best, but also if you’ve had five people in a row complaining that’s hard too. That is their job though and some need a bit more patience. I think that on the whole the surgery is doing their very best. These are not normal times and under abnormal conditions we cannot expect things to be the same ,we all need to be less demanding and I know I’m guilty of that. Hospitals have not been able to function as they did pre Pandemic.so not will other services. Most things can wait a couple of days or so, It is frustrating but things will slowly improve."
"Over the years I’ve had no complaints at all about the surgery, it’s been easy to book appointments and the service once there has been fantastic. Echoing other recent reviewers though, just lately, it’s been a nightmare to book an appointment. On a number of occasions now it’s taken us a frustratingly long time to get through. Luckily, no one in our household is a vulnerable person or significantly ill, but for those that are, I really feel for them if they are experiencing similar. The booking process urgently needs a significant review!"
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