Kuoni at John Lewis
Broad Street, Berkshire, United Kingdom
About Kuoni at John Lewis
Kuoni, located at John Lewis in the heart of Reading, is a renowned travel agency that offers an unparalleled travel booking experience. Whether you are planning a romantic getaway, a family vacation, or a luxurious escape, Kuoni has everything you need to create an unforgettable travel experience.
At Kuoni, our team of experienced travel advisors offer expert advice and personalized assistance, helping you to plan your dream vacation down to the smallest detail. From the sun-drenched beaches of the Caribbean to the snow-capped peaks of the Alps, we offer a variety of destinations to suit every taste and budget.
Our strong relationships with leading hotels and airlines ensure that we are able to offer our customers exclusive access to the best deals on accommodation, flights, and activities. From eco-tourism to adventure tourism, we cater to every type of traveler.
In addition to our comprehensive travel services, Kuoni also offers a range of exclusive travel products, including luxury honeymoon packages, group tours, and family-friendly holidays. We understand that every traveler is unique, which is why we offer customized travel packages that can be tailored to meet your specific needs and preferences.
At Kuoni, we are committed to providing our customers with unparalleled customer service and support. Our team of travel advisors are on hand to answer any questions you might have, from travel itinerary planning to travel insurance.
If you are planning a trip, visit Kuoni at John Lewis in Reading to take advantage of our unbeatable travel packages and services. Trust us to help create an unforgettable travel experience that you will cherish for years to come.
Photos of Kuoni at John Lewis
Broad St, Reading RG1 2BB, United Kingdom
Opening hours of Kuoni at John Lewis
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 17:00
Reviews of Kuoni at John Lewis
"I recently booked the trip of a lifetime through Kuoni in John Lewis, Reading. It was a trip consisting of 3 stops so I decided to book through a travel agent. Kuoni were incredible throughout - before the holiday they listened to my requirements and were always available to talk to. The information before the trip was exceptional, all very clear. The holiday was amazing - all hotels, flights and luxury cars were perfect. Everything went according to plan. Their knowledge was so much better than mine so I booked excursions through them too, all of which were the best in the area. Also - I cannot quite believe the cost, I am pretty sure I couldn't have booked it cheaper doing it myself. As a solo traveler I expected to pay so much more. I would recommend their service to anyone!"
"We used Kuoni for our honeymoon in Dec 2022. Had a great experience and the customer service was exceptional which was one of reasons we went for Kuoni. We had face to face chats (with champagne) that helped us book and shaped the itinerary for our dream honeymoon. We even discussed and planned a backup trip (somewhere else) in case we couldn't go to our preferred destination due to issues in Sri Lanka (was fine in the end). The support didn't stop after we paid. We got a package before flying detailing everything and there were reps available whilst on holiday to make sure everything went smoothly. Would highly recommend Kuoni for booking any special trips because we got loads on additional things like a massages, meals, flowers, cakes all organised by Kuoni at each hotel we stayed."
"We first used Kuoni at John Lewis, Reading for our honeymoon to various parts of Tanzania back in 2014, and we were so impressed with their attention to detail and quality of holiday, that we have used them for a number of holidays since. We have also used them for the Maldives and they were able to use their in house expertise to guide us as to which island seemed right for us. We have often made tweaks to bookings after the initial booking, and we had lots of shuffling around of dates to do throughout Covid, and we have always found them to be very friendly, helpful and obliging in making any changes. In October 2022, we visited Kuoni Reading again in order to book our 2023 holiday. This time we used Stephen, and felt he went above and beyond to ensure we went away happy. He has also followed the visit up with additional suggestions regarding flights having listened to our preferences and seen something more suitable had come up. We will definitely continue to use Kuoni at Reading, and would definitely recommend them."
"Went there to see if we could get a honeymoon trip booked and constantly felt like we were being looked down on. Nothing they put forward to us was within budget and I really got the impression they felt we were below using Kuoni. On the flip side we used the Kuoni in Bluewater who gave us many options, all within budget and we had an amazing honeymoon. If you want quality service, go to the Bluewater branch and don't waste your time with snobby agents at the Reading store!"
"We booked our honeymoon to Australia with Kuoni and their service started off great but they seemed to have lost all their Australia experts after we booked and committed to the holiday. The team has little information on the country, they merely booked us hotels and flights but offered no expertise on anything else and any excursions we were told to book ourselves. No transfers, limited support in visas, they didn’t care to help it seems. What’s unfortunate is we are now on our honeymoon and it’s not what we wanted at all. We wanted an Australian adventure and we have a series of city breaks. Each city with a weirdly located hotel, we could be in any city in the world. No adventure to be had and little Australian culture. Really disappointed in Kuoni, they didn’t listen at all and having never been to the country before have not helped us in tailoring a honeymoon to what we wanted at all. Between the city breaks we hired a camper which was fantastic but this was very much led and booked by ourselves, after disappointments in the hotels we scrapped anything Kuoni suggested to us and we researched all locations, campsites, restaurants etc. This was great but Kuoni helped in no way on this part and I’m not actually sure what they did at all to be honest. Never again will I use Kuoni. They were just glorified admin for booking flights in the end!"
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