The Aberdeen Altens Hotel Souter Head Road, Cove Bay, Aberdeen AB12 3LF

"Really good value for money, close to all local shops, room was old fashioned but bed was very comfortable and shower was great. Food in resturant was amazing, massive portions and fast service. Breakfast was great also. Staff are lovely, highly recommend."

"Start with the positives. It looks nice when you walk in and the staff were super friendly. That’s it. Room is basic and dated and the bed is uncomfortable. Decor is tired and definitely needing refinishing. The food is where I 100% believe the reviews must be made up. I ordered a pizza at £15 and the waitress said “just to Let you know these are boxed pizzas not made fresh” now I liked her honesty but what the heck. I instead ordered what can only be described as the worst pasta dish I’ve ever had. Apart from the fact it was basically macaroni cheese with bits of dry chicken through it, it was also cold. The two slices of garlic bread were from the packets you get from farm foods for £1. Oh yeah and the Pepsi max was flat. No one at any point asked if we enjoyed our meal which is simply unacceptable. What a shambles of a place. Most certainly will never be back."

"Don’t book an event here and then cancel it for any reason, even if it’s unavailable and wishing a few days. They will keep your entire deposit. Shocking customer service. Sorry had to come back on your response. You call offering us the ability spend another £300 flexible and an option. Also just out of curiosity if my partner hadn’t paid the deposit so quickly would she have been charged a £300 cancellation charge. Don’t see that in your terms and conditions. So because she paid early despite mo demand for payment it’s not refunded but if she had waited another 3 days it would have been free. What have you done for that money in 3 mo the time ……. Nothing"

"Stayed there thanks to the council while waiting for a house. The staff are so nice and friendly and even let me con some extra biscuits to give to my friend when I left. The pool is lovely and food is delicious but the polite, helpful and friendly staff was definitely a highlight."

"The Aberdeen Altens is honestly just about the most luxurious hotel I've ever stayed in - and at a great price, too! A big room with a comfy bed, a huge TV set, a bathroom with bathtub - and downstairs (connected with a lift, of course) not only a very good restaurant and bar, but also a fitness room and a swimming pool with hot tubs, sauna and steam bath!! For just over £50 for the night, I felt like in a dream of luxury and absolute comfort. And the breakfast buffet the following morning was grand, too, everything from fruit and cereals to eggs and sausages to haggis!"