Collins Residential Basingstoke Estate Agents & Letting Agents
Stroudley Road, Hampshire, United Kingdom
About Collins Residential Basingstoke Estate Agents & Letting Agents
Collins Residential Basingstoke Estate Agents & Letting Agents are a well-established and trusted institution located in the heart of Basingstoke. Our team of professionals have an extensive knowledge and experience within the real estate industry and are dedicated to providing exceptional service to our clients.
As a full-service real estate agency, we offer a range of services including property management, sales, lettings, and valuations. Our goal is to assist individuals in buying and selling their properties, while also maintaining a high standard of professionalism and ethics.
At Collins Residential Basingstoke Estate Agents & Letting Agents, we understand that each client has unique needs and requirements. Therefore, we approach each transaction with a personalized strategy and tailor our services to meet the individual's specific needs. Whether you are looking to buy, sell, or rent a property, our team is committed to finding the right solution for you.
Our location at Unit 10, Basepoint Enterprise Centre, Stroudley Rd, Basingstoke RG24 8UP, United Kingdom is easily accessible and we welcome visitors to come and discuss their real estate needs with us. We aim to make the process of buying, selling or renting a property as stress-free as possible and offer step-by-step guidance throughout every transaction.
Collins Residential Basingstoke Estate Agents & Letting Agents are not only a financial institution, but also a point of interest within the local community. Our team is dedicated to building trusted relationships with our clients and working alongside them to achieve their real estate goals. We invite you to contact us today to discuss your real estate needs and see how we can assist you.
Photos of Collins Residential Basingstoke Estate Agents & Letting Agents
Unit 10, Basepoint Enterprise Centre, Stroudley Rd, Basingstoke RG24 8UP, United Kingdom
Opening hours of Collins Residential Basingstoke Estate Agents & Letting Agents
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Collins Residential Basingstoke Estate Agents & Letting Agents
"I rented a property from Collins residential. They were very quick with any maintenance issues we had. The moving in process was made easy and smooth for us being first time movers. Would highly recommend them!"
"I used Collins Residential to sell my house in Chineham, fantastic service from the initial valuation appointment through to completion. Easy to contact via phone or email and generally had a response within a few hours of sending an email. Huge thanks to Mike, Tia and Charlie who were all extremely helpful. I would highly recommend Collin's and would happily use them again!"
"Their referencing is straight to the point and quick. The staff from Homelet even gave me a call to assist us and make things faster and easier for our move. Christi is also really helpful and very supportive with our moving process. They are also fast with answering any concerns, mails or just anything that I need to ask regarding the tenancy and definitely reliable. Many thanks Collins residetial!"
"Collins were my chosen rental agency to let my property through, due to their great local reputation and good valued fees, compared to other agencies. I have used their services for +2 years now. Christi and the whole team are super responsive, professional and an agency I fully trust. They have been nothing less than delightful so a big thanks to the Collins team!"
"They rented the property to us illegally. When we arrived to move in on the first day a man was there to give us our keys. He was late and rushed around the property to quickly take photos. Our property had NO fire alarms at all. When we raised this they told us the alarms had been tested. Their own maintenance team laughed and confirmed that they are always making fun of Collins for the mistakes that are made. This wasn’t just a mistake, it was laziness. There was 1 fire alarm on the upstairs landing but no battery inside. How this alarm was tested will remain a mystery… We was told the property had been ‘deep cleaned professionally’ The floors were covered in kids lolly pops literally stuck onto the floor clear as day, black mould around the window sills and bathroom. The hand banister down the stairs we wiped and the cloth was black and filthy. The oven was spotless and almost new, to our surprise that’s about all that was clean. When we questioned this, Collins response was “we are sorry the clean isn’t up to your standards” Is black mould really up to anybody’s standards? They talk down to you with a condescending tone as you can see in response to every negative bit of feedback they receive on here. Not once have they seemed to taken full responsibility for anything. Also, another point, we found a few insects in the house which looked the same as a cockroach. They gave off a revolting smell and we were convinced that the house had cockroaches living in it. When we brought this up to Collins, we had a response saying that it is summer time, insects usually are around this time of year and that we should get some spray! I’m sorry but there is no excuse whatsoever to come back with this sort of response. We later found out that insects were definitely entering the house as the kitchen had a massive open hole, allowing all cold air and wildlife to come in. We paid for a years rent upfront and so we felt that because they had got all their money, they couldn’t care less about our problems. Very disappointing."
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