Charles Hope Apartments Reading
300 King's Road, Berkshire RG1 4HP, United Kingdom
About Charles Hope Apartments Reading
Charles Hope Apartments Reading is a premier lodging institution located at 300 King's Rd, Reading RG1 4HP, United Kingdom. Our establishment features beautifully furnished and tastefully decorated apartments that provide exceptional comfort and convenience for our guests.
We are committed to ensuring that our guests have an unforgettable experience during their stay with us. Our apartments feature modern amenities such as fully equipped kitchens, high-speed Wi-Fi, flat-screen TVs, and comfortable beds to ensure that our guests feel right at home.
At Charles Hope Apartments Reading, we pride ourselves on providing exceptional service to our guests. We have a dedicated team of staff who are always on hand to assist our guests with any queries or requests they may have. Whether you are looking for recommendations on the best places to eat in Reading, or need help booking a taxi, our team is always happy to help.
Our location is another feature that makes Charles Hope Apartments Reading a must-visit destination. We are situated in a prime location in the heart of Reading, making it easy for our guests to explore the many attractions and landmarks in the area. We are also within easy reach of the local train station, making it convenient for guests who wish to travel further afield.
All in all, Charles Hope Apartments Reading is a point of interest for anyone who is looking for a comfortable and convenient place to stay in Reading. Whether you are visiting for business or pleasure, we are confident that our establishment will exceed your expectations and provide you with an unforgettable experience.
Photos of Charles Hope Apartments Reading
300 King's Rd, Reading RG1 4HP, United Kingdom
Reviews of Charles Hope Apartments Reading
"Stay here if you’d like to be treated as an afterthought Charles hope will have you jump through all sorts of hoops and nab a £200 deposit off you but once you check in, it’s radio silence. Our shower had a leak and a large visible gap between the shower and the floor which caused water to gush out as soon as you turned on the water. We asked to be moved and sent video evidence to the customer services email which may as well be a black hole. We were told maintenance would come to look at the shower but nobody came. Instead, a housekeeper came and told us we were checking out in the morning so our room had to be cleaned (our booking was actually for 5 more days). I expressed that we were here for work so the shower being broken was a huge inconvenience, let alone housekeeping visits that weren’t necessary. Our email went unanswered and the shower still wasn’t looked at. Then I received a call that we could be moved, this was halfway during our stay and I asked for a time frame when we could be moved so I could fit it around our working day. We had no response to this until a half hearted apology came through on our last day with the offer of being moved. In my time here, I have not once seen a member of staff at reception and the emails are clearly going unanswered, I wish I had listened to the other 1 star email and stayed elsewhere."
"I paid £85 per night for this apartment, but honestly, only go here if you absolutely have nowhere else to go. I stayed here for 8 nights, on my 6th night the cleaner came and exchanged my bedsheet to what is visible in the pictures. It's stained and I reached out to Charles Hope, only getting an apology and that they would speak to the cleaning staff. No other actions, didn't care to change them, didn't care to reimburse me or anything, I slept on top of the bedding the coming nights. The sofa is stained to the point that I'm not even willing to sit on it and it smells, a lot. There are some other issues that could need attention as well such as both the waterfall shower and the other shower nozzle is clogged with lime scale and the couplings are not making a tight seal and is spraying water everywhere. The blinds are a bit broken and is allowing people from the outside to look in."
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