Tilehurst Surgery Partnership
Pottery Road, Tilehurst, Berkshire, United Kingdom
About Tilehurst Surgery Partnership
Welcome to Tilehurst Surgery Partnership, a leading healthcare institution that serves the community of Tilehurst and surrounding areas with high-quality medical care. Located conveniently on Tylers Place in Pottery Road, we are easily accessible to residents across Reading RG30 6BW and beyond.
Our establishment is dedicated to providing a comprehensive range of medical services to meet the diverse healthcare needs of patients of all ages. Our team of skilled healthcare professionals is committed to delivering a patient-centered approach, ensuring that our patients receive healthcare services that are tailored to their unique needs and preferences.
At Tilehurst Surgery Partnership, we are equipped with state-of-the-art hospital facilities that allow us to provide a broad range of medical services, including preventative health and wellness services, health screenings, diagnostics, treatment, and follow-up care. We utilize the latest medical technology and innovative healthcare practices to ensure that we offer our patients advanced and effective medical care.
Whether you need preventive care, minor treatments, or more severe medical interventions, our medical experts are here to provide high-quality care that is both effective and compassionate. We strive to build strong relationships with our patients, and we are committed to earning their trust through our exceptional care.
At Tilehurst Surgery Partnership, we are proud to be a point of interest in our community, providing vital healthcare services that help promote the health and well-being of our residents. Our team welcomes the opportunity to serve you and help you achieve your health goals. Contact us today to schedule an appointment and experience the exceptional medical care that sets us apart.
Photos of Tilehurst Surgery Partnership
Tylers Pl, Pottery Rd, Tilehurst, Reading RG30 6BW, United Kingdom
Opening hours of Tilehurst Surgery Partnership
Monday:
08:00 - 20:00
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Tilehurst Surgery Partnership
"Fantastic surgery. Friendly and helpful receptionists and secretaries. Excellent doctors and nurses. Like all surgeries it takes a while to get through on the phone in the mornings, however you have the option of having a call back when you are near the front of the queue, which is so helpful as you can get on with other things and wait for the call. Lots of info on line and you are able to book and cancel appointments online which is very convenient. When I've contacted them via the website I have always got a response. Would definitely recommend this surgery."
"Communication seems very poor now. It was previously pretty good a few years ago. I could get no sense from messaging about flu or covid boosters the web site was not clear and still have not received anything in relation to this. In the end I had to just go elsewhere. I no longer have much faith in them. My son and daughter have also had major issues with them."
"I’m aware of how difficult it is to get through to this GP so took necessary steps to try get through the process early, I stayed up from 7am and called immediately at 8am and was relieved to hear that I am number 1 in the queue. After waiting 2-minutes the phone was picked up as I heard their background noise and immediately dropped on me. I had to call back straight away just to hear I was now 21st in the queue. Very disrespectful and I know if cctv footage was to be reviewed on call handling you would mostly likely catch the negligent behaviour multiple times. Disregardful and pathetic from whom ever acted in this manner."
"Unfortunately a similar experience to other reviewers - I find the doctors to be kind, supportive and sensitive to the issue at hand - when you are able to actually see or speak to them. Some of the reception staff at this practice are incredibly rude and officious - after I had had covid and was suffering with longer term side effects, I was consistently fobbed off by a receptionist despite being in so much pain I was crying on the phone. My husband was asked to attend a telephone appointment for a lump - totally pointless when it is a physical ailment and clearly would need a face to face appointment. Finally as a first time mum to be, I called to make the necessary arrangements only to be told I was wrong to call them and should have gone to the midwife team, was given their number and then the phone put down - not sure how I was supposed to know I shouldn't call the doctors given I've never been pregnant before? The receptionist triaging system doesn't work I'm afraid and I've really lost a lot of faith in the surgery as a result of the above experiences."
"Excellent doctors and nursing staff, attentive, informative and reassuring. It's pot luck with the receptionists, many are fantastic but one or two are dismissive, rude and extremely unhelpful. The most disappointing are the pharmacists, at least 50% of the time an error is made on one of our repeat prescription orders with medications missing or wrong. Simply unacceptable."
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