Specsavers Opticians and Audiologists - Wokingham

"Can't believe they are still disinfecting glasses that are tried on when reading don't.. only in wokingham I guess.."

"Should have gone to Vision Express! Both myself and my husband have been customers of Specsavers in Wokingham for many years, but after the terrible customer service he recently received, we will never return. After noticing a grey patch on his eye he was concerned and decided to go to Specsavers to hopefully see a professional who could either put his mind at rest, or give some advice on appropriate actions that he should take. Early December on a Saturday morning ve arrived before 9.00am. He explained about his eye to the manager who could not have been less bothered! The shop was empty, at that point but he was not interested in my husband paying for an eye test to check out possible issues. The manager was more interested in discussing his social life with a colleague, and even after my husband mentioned how long we had both been using this branch of Specsavers and had bought numerous pairs of glasses over the years, this so called manager simply recommended that my husband go to the A & E department. Walking along the road my husband then went into Vision Express, he needed to wait, but paid for an eyetest and was told he had an infection which was easily treatable and was given advice on how to do so. Shame on you Specsavers! Very poor customer service and you certainly need to look at who you choose to have in charge of your Wokingham branch. You have lost two loyal customers, of many years standing. The moral of this story is......we should have gone to Vision Express! recently"

"Lovely staff when I took my young daughter for her glasses."

"My varifocals are perfect and having no frame are light and less intrusive to your vision. Brilliant."

"Fantastic experience at Specsavers in Wokingham today. I didn't have an appointment but my daughter and I both needed new lenses in our glasses as they were scratched. We were seen by Hayleigh who was brilliant - she went through all of the options clearly and I have ordered a new pair of glasses at a very reasonable price and she even cleaned my current pair. She also cleaned my daughters glasses and adjusted them as well so we are both very pleased. Hayleigh was really patient, clear, enthusiastic and very professional so thank you for all of your help today :)."