Smyths Toys Superstores
Acre Road, Berkshire, United Kingdom
About Smyths Toys Superstores
Smyths Toys Superstores is a premier shopping destination for people of all ages in Reading, United Kingdom. Conveniently located at the Reading Gate Retail Park on Acre Road, our establishment offers a wide range of products for you to explore and enjoy. As a multi-faceted store, we provide a comprehensive selection of items, including bicycles, clothing, electronics, and much more.
At Smyths Toys Superstores, we believe in offering our customers the highest quality products at affordable prices. Our extensive range of bicycles caters to everyone from beginners to professional cyclists, with options available for children, women, and men. We also feature a diverse selection of clothing for men, women, and children, featuring the latest styles and trends. Whether you're looking for a new outfit for the office or a casual weekend get-together, our clothing department has something for everyone.
Our electronics section is one of our most popular departments, as we carry a vast array of products that cater to tech enthusiasts of all levels. From the latest smartphones and gaming consoles to cutting-edge laptops and smart home devices, we have something to meet your needs.
As an established point of interest in Reading, Smyths Toys Superstores consistently provides a shopping experience that is second to none. Our knowledgeable staff are always available to assist you with any questions you may have, and we take pride in our ability to offer exceptional customer service.
So whether you're looking for the perfect gift for a special occasion or simply browsing our store for a little retail therapy, Smyths Toys Superstores has everything you need and more. Come and visit us at our address on Acre Road and experience the difference for yourself!
Photos of Smyths Toys Superstores
4b, Reading Gate Retail Park Acre Road Reading RG2 0RJ, Acre Rd, Reading RG2 0QG, United Kingdom
Opening hours of Smyths Toys Superstores
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
11:00 - 17:00
Reviews of Smyths Toys Superstores
"WORST CUSTOMER SERVICE EVER. Went to buy a colourful mat for my baby daughter which was marked on the shelf as £3.99. When arrived to the till for my surprise it came up as £19.99. Asked Frankie who was on the till to come and check the price tag with me when she realised that there was no price tag at all for this same product and the one of £3.99 was from something that was there before and that literally someone forgot to put the respective tags and items. Frankie called the "manager" Eddie and when he arrived said that the price that was coming on the till was actually the price that we had to pay without even apologising for the incident and only said "it is what it is, if you want to take it to take and if not no worries" turning our back to us and leaving the scene. According to the commercial law, the commercial facilities have to be compliant by informing the costumer with the price tagged in the product itselft or the shelf where the product is located. As the product didn't had price tag, I refered to the shelf price right where the product were exposed. It is not the costumer fault if a product is missing a tag or located in wrong place. This is not the first this happens in this store and with the same "manager" being rude, weak and unhelpful to his customers."
"A paradise of toys for young and old alike. Massive warehouse sized store with huge range of toys and games for indoor and outdoor use. Fantastic brands and some really good discounts to be had. If only the tills were better manned it would just complete the experience in a more pleasing way."
"Customer service is an absolute joke. Bought my son a hover board for Christmas when it arrived it had been used and charger was missing. Tried to return in store and was called a liar the manager told me it’s my problem I’ll have to take it up with hover board direct and was told to leave the store! Thankfully another store offered to exchange it for me. Will never use smyths again. Appalling customer service"
"I was at the Smyths store on a weekend and I was surprised of how Management was treating the staff. There was one bloke, Andy who was touching himself in front of one of his employees and he was also shouting at a customer, as if the customer does not know any better. I feel so sorry for the staff and I hope the company notes this and teaches the management on how to behave properly. However, the store has a good selection of toys and games and generally the staff were helpful."
"An excellent toys and game stores for all the children and of course for the adults too. The ambience is great with well lit and neatly displayed good on ver well organised shelves. The staffs are helpful and knowledgeable."
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