Waitrose & Partners Wokingham

"Ordered a sushi platter from sushi daily for pickup at 6pm, the website allowed for pickup until 7pm Beware the timings are not synced with bank Holidays or early closures Got a text at 5pm saying order was ready to collect and to go by 6pm before the store closed early for bank holiday Had to leave a planned activity early to collect the platter in time Sushi was nice, not extremely fresh but still very good"

"Waitrose have now banned trolleys from their self scan area without increasing the number of regular tills that they have open. I popped in on a weekday morning when the queues at the tills are usually very short and found the two tills that were open had queues stretching back down the aisles. No effort was made to open another till. If people can't use Waitrose for a quick midweek shop they will simply go elsewhere. I imagine very few people will be prepared to queue as though it's the last Saturday before Christmas at 09:15 on a weekday morning."

"Tried to place a £120 order via Deliveroo, got a notification that over 45% of the products are out of stock, just basic essential items so cancelled the entire order. Waste of time and future customers lost moving forward."

"Lovely store with friendly staff. Prices are slightly higher than other stores, but the quality is better and there's a big range of interesting products you don't get elsewhere. The 90 minute parking rule is great, previously people parked all day whilst using other shops or even taking the train. Now there's more space for customers."