Ocean Dental Centre

"Can I give less than one star? Had a surfboard accident in 2009 which left my tooth cracked, I had various emergency treatments on it but when the crack got worse I saw a dentist here in 2013, I paid for my treatment. They root canal and put crown on, I've been in agony since. They have "no details of me ever being registered there. How convenient!!! The crown is terrible, it's trapped in an infection that I keep having antibiotics for, the lymph node under that area is always excessively swollen, the gum has gone black around the crown and a recent x-ray shows the dentist left root and what appears to be gauze in !!! I'm now needed to have a full extraction at my own cost."

"My daughter 12yrs had a tooth extraction done and dentist left a piece of the root inside. He didn't even make a referral for it to be removed or emailed my daughter's orthodontic - who were very unhappy when I told them what had happened as this will interfere in the future with her braces. A long time ago I had a wisdom tooth extraction there too and Dentist guy said to raise my hand if its too painful- I raised my hand as the anaesthetic didn't fully numb my tooth...but Dentist guy didn't stop...he continued and i felt like the pain going to my head i was passing out. 15yrs later It still scares me to go to the dentist because of that awful experience."

"Went to extract a tooth, only for the dentist to break out the surface and leave the roots in. He didn't even tell me what he had done.Years later I developed a very painful and bad tooth infection there and called this practice for help and the lady I got on the phone said they couldn't give me an appointment, even when I explained the problem was from my visit to them, for an extraction which was not properly done by their dentist, no, no appointment available for me. I went to a private dentist, only to be told its from the roots that were left behind from a so called extraction done before, I had to book with the private clinic to have a surgical procedure to take it out."

"Stay away from this clinique, receptionists are rude, they called to cancel my appointment just 50 minutes before it was due,i explained i am in pain but the receptionist just didn't care!!! the hygienist was horrible as well, her treatment lasted no long than 5 mins! She was so much in a rush i ended up with my face covered in saliva and water. I've been a customer of this company for a good 10 years but i was going to the branch in Bournemouth before. There is a huge difference between the branch in Bournemouth and the one in Southampton. I was undergoing different procedures in the branch in Bournemouth- invisilign, teeth whitening etc and i was very happy. But this branch is just a joke!"

"I have had a phobia of dentists since a bad experience years ago I broke my front tooth New Year's Eve didn't have a dentist every where was a 5/6 month wait until I rang ocean dentist .. They fitted me in straight away and started my treatment immediately... Dennis my dentist is great so calm and explains everything beforehand .. I have been so impressed with the treatment I'm receiving and finally get my new tooth in on Thursday and actually looking forward to going there!!!! The receptionists are lovely very friendly and helpful this is the first time I have felt comfortable about going to the dentist .. Will be using these forever from now on !!"